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mikey_p
Beginner

MOH silent CUCM 7.1

Hi,

I have a single cluster with 1 publisher and 6 subscribers.  My issue is that a newly uploaded .wav file adhering to cisco’s requirements for encoding (u-law 8Khz, 8 bit, Mono) doesn’t play when a call is placed on hold. Its been configured as a Music on hold source and applied to the line of a phone but the result is silence. If I apply any of the previously uploaded files in the same way there is music played.

Any help is greatly appreciated.

1 REPLY 1
mikey_p
Beginner

Not to worry.  Found that I had missed one of the MOH servers with the file upload.

Cheers

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