Move Unity Connection Mailbox to Another Cluster

[Jacob Webb]

Okay, so I have existing users on Unity connection 8.5, but the entire office is moving to another region where I have a completely separate 10.5 cluster.  Is there a way for me to migrate those users to the new cluster while retaining the voice mail and recorded names?

These users are only a subset of the users on the 8.5 cluster.  Not every mail box should be migrated.

[Terry Cheema · Accepted solution]

Jacob,

Please refer to below guide, you can use COBRAS, to import/export the users along with messages read/unread. But I think it will do export/import all, have a read through below migration guide

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg037.html#pgfId-1059352

-Terry

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[Terry Cheema]

Please refer to below link for download and videos on how to use this tool.

http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html

-Terry

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[Jacob Webb]

Thanks Terry.  I'll try that tonight.

[Terry Cheema]

No worries, please let me know how you go.

-Terry

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[Jacob Webb]

Hi Terry, thanks for the help and sorry for the late reply.

I used the COBRAS tool to move a single user successfully.  The only thing I would add to what you said is that when you export you get everyone's recordings, but on import you can choose a single user, a list from csv, or all users from the database.

[Terry Cheema]

Thanks for the feedback Jacob.

-Terry