Hi, i have installed MPE 18.104.22.168 requested license and installed, after that when triyng to setup a conference with video resources i get the error stating that "Insufficient licenses are available for web",checked the licenses installed and it shows the uploaded licenses. then rebooted the server and licenses has gone, when searching for licenses report server display only the 6 demo ports.then when trying to re-upload the licenses i get an error stating that i cannot upload licenses now, restarted license manager, but problem still the same, any idea??
I'm seeing the same exact scenario. I stopped and restarted the license manager but that hung....I had to reboot. Now, when I install my license, it installs it, but with less capabilities:
My actual license file:
FEATURE maxvideo cisco 2.0 permanent 40 HOSTID=e41f13240828 \
FEATURE systemsoftware cisco 2.0 permanent 1 HOSTID=e41f13240828 \
INCREMENT voiceconf cisco 1.0 permanent 20 HOSTID=e41f13240828 \
INCREMENT webconf cisco 1.0 permanent 6 HOSTID=e41f13240828 \
INCREMENT videoconf cisco 2.0 permanent 6 HOSTID=e41f13240828 \
FEATURE maxvoice cisco 1.0 permanent 40 HOSTID=e41f13240828 \
FEATURE maxweb cisco 1.0 permanent 40 HOSTID=e41f13240828 \
Did you get any resolution? (I'm also 22.214.171.124). If no one repsonds by EOD, I'm going to open a TAC case......
in my case it was a fresh install, so i installed the license but it seems there is a bug on the install that does not allow the nesessary permissions to the folder that holds the license file so it cannot be writted, so tac engineer toldme:
SSH to your MeetingPlace Express server as the user “mpxadmin” and run the following commands:
//this will prompt you for the root password
2. chown -R mpxadmin:mpx $MP_ROOT/licenses
3. cd $MP_ROOT/licenses
4. mv license.dat license.old
Then go back to your MeetingPlace Express web page, Administration, Maintenance, License, and the Install License page and install your license here and select the option “Upload new license file”.
after that the licenses showed ok,