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Rising star

Multiple Holiday Greetings in System Call Handler for UC 7.0

Hi All,

Is there any way to play individual Holiday Greetings in a System Call Handler in UC 7.0, i.e. XMas Day Greeting gets played on XMas Day and New Year's Greeting gets played on New Year

As far as Cisco's Doc's I havent seen anywhere this being specified.

Any helpful would be greatly appreciated.

Regards

Sam Wilson

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Advisor

CUC can accomodate multiple holiday greetings but they aren't automatic.  You would need to record the greetings prior to the holiday and make sure Call Handlers are set to use a schedule that includes the Holiday greetings.

Hailey

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Hi David,

Thanks for your prompt reply.

So does it mean I have to record the greetings before every holiday and set it, or there is a way, to fall it over to a different Call Handler each with unique Holiday Greetings.

Regards

Sam Wilson

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You may be able to do option 2, I'd have to look at that in my lab.  I was referring to option 1 which is likely the way you'd end up having to go.

Hailey

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