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amitprshad
Beginner
Beginner
‎09-14-2011 09:53 AM
‎09-14-2011 09:53 AM

MVA not working on H.323 gateway

Hi,

I've configured MVA on my H.323 gateway for System Remote Access Using PRI method.Now what happens is that when i place a call from my mobile my MVA IVR works fine and is able to accept "remote destination no" and "password" and asks for pressing option 1 for making an outbound call.Now when I dial an outbound number the call never completes and it gives me a long beep.

I ran debug isdn q931 and found that the final number dialed by me never hitos the gateway.Can anybdy suggest me what do i need to correct this issue.

Regards

Amit

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keglass
Rising star
Rising star
‎09-15-2011 11:11 AM
‎09-15-2011 11:11 AM

Amit,

This community does not provide technical support and is not staffed with technical support experts.  I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa). Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

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