MWI problem with Unity Connection 8.6

[TJ Kelly]

I just upgraded to Unity Connection 8.6 (HA).  I am using the SIP integration to CUCM 8.5.1.  The sip phones I am using are working great with MWI.  None of the sccp phones are being notifiied with MWI.  Does anyone know of any issues with this?  MWI is working since the sip phones are displaying correctly.

Thanks,

TJ

[TJ Kelly]

I found the solution.  I had to change the system policy on the UCM for "visual message waiting indicator policy" to "light and prompt.  Once I applied that to the phones and re-synched the MWIs in Unity Connection.

[owaisqadri]

Hi all,

i am facing same issue .. is this resolved by anyone. need help.