Need suggestion for Unity Connection 9.1(2) alert on SIB failure?
On Unity 8.x I had a monitor on the UnityMTA folder as an easy way of knowing when messages weren't being passed to Exchange.
I'm looking for an alert to notify me on CUC v9.1(2) (SIB) when messages cannot sync with a user's exchange mailbox. I'd like to know of any problems, even just for a single user, before the user knows. Any suggestions?
Unfortunately, I don't think there is any intuitive or simple way to get what you want here. There are Single Inbox Traces via the Connection Mailbox Sync service but you'd then need some sort of automated way to pull/parse that data and I think that would be rather cumbersome.
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The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
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