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Not possible for the caller to leave a message for more than 40 Sec

hamedhedayat
Beginner
Beginner

Hi,

 

I use Cisco Unity Connection version: 12.5.1.12900-56.

When i Sign into Cisco unity connection i see this message :

 

The Cisco Unity Connection cluster subscriber server has changed to Primary Status (failover has occurred). To review server status for the cluster, go to the Tools > Cluster Management page of Cisco Unity Connection Serviceability.

 

Now the subscriber server is Primary server.

In this case is not possible for the caller to leave a message for more than 40 Sec.

I changed Publicher Server to Primary Server.

In this case is not possible for the caller to leave a message for more than 10 Sec.

Class of Service -> message length = 300

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

JFOXP
Beginner
Beginner

Hey, Did you get this resolved?

Out of interest... What happens after the 40/10 Seconds, Does the call simply hang up or do you hear any error messages?

Can you check to see if the messages are actually being left?

 

View solution in original post

11 REPLIES 11

Nithin Eluvathingal
VIP Mentor VIP Mentor
VIP Mentor

For a single user or for all  users ?

 

Can you check the mail box stores 



Response Signature


Hallo,

Thanks for reply. 

 

unfortunately for all user.

 

How can i check the mail box stores?

 

JFOXP
Beginner
Beginner

Hey, Did you get this resolved?

Out of interest... What happens after the 40/10 Seconds, Does the call simply hang up or do you hear any error messages?

Can you check to see if the messages are actually being left?