Not possible for the caller to leave a message for more than 40 Sec

[hamedhedayat]

Hi,

I use Cisco Unity Connection version: 12.5.1.12900-56.

When i Sign into Cisco unity connection i see this message :

The Cisco Unity Connection cluster subscriber server has changed to Primary Status (failover has occurred). To review server status for the cluster, go to the Tools > Cluster Management page of Cisco Unity Connection Serviceability.

Now the subscriber server is Primary server.

In this case is not possible for the caller to leave a message for more than 40 Sec.

I changed Publicher Server to Primary Server.

In this case is not possible for the caller to leave a message for more than 10 Sec.

Class of Service -> message length = 300

Thank you.

[Nithin Eluvathingal]

For a single user or for all  users ?

Can you check the mail box stores 

[hamedhedayat]

Hallo,

Thanks for reply. 

unfortunately for all user.

How can i check the mail box stores?

[JFOXP · Accepted solution]

Hey, Did you get this resolved?

Out of interest... What happens after the 40/10 Seconds, Does the call simply hang up or do you hear any error messages?

Can you check to see if the messages are actually being left?