Only allow MVA access from remote destinations?

[Sean McQuade]

Hi all,

I have set up MVA and can diall into the DDI number and hear the prompt. When dialling from a remote destination, it asks for my pin and I can dial the number. When accessing this from a non-remote destination, the prompt asks me to enter my remote destination.

The customer would like this locked down further and wants to allow users to log in when calling from an RP, but not to allow them to enter an RP if their calling number isn't recognised as one. Is this possible?

Also, is it possible to lock down what the CCM End Users can access on the users page? Customer really only wants them to be able to edit speed dials and not much else.

Thanks

Sean

[Jonathan Schulenberg · Accepted solution]

No you cannot block non-RDs from reaching MVA. They can configure a Credential Policy for the PIN though to lockout the account for too many failed login attempts.

Yes most of the /ccmuser UI can be enabled/disabled through the Enterprise Settings under the System menu.

Show Call Forwarding

Show Speed Dial Settings

Show Cisco IP Phone Services Settings

Show Personal Address Book Settings

Show Message Waiting Lamp Policy Settings

Show Line Text Label Settings

Show Locale for Phone Settings

Show Locale for Phone Settings

Show Change Password Option

Show Change PIN Option

Show Download Plugin Option

Show Online Guide Option

Show Directory

Show Mobility Features Options

Show Manager Name in Directory

Show User ID in Directory

Show Extension in Directory

Please remember to rate helpful responses and identify helpful or correct answers.

[Sean McQuade]

Thanks Jonathan, great answers as always