No, you may add a speed dial to do such task.
Or just create a translation pattern and have them dial 0 or something similar and redirect them to the operator.
if this helps, please rate
Thanks for the quick response. We are currently using a translation pattern which is working fine, but we are planning on changing the operator extension and thoufght we might find something easier for the user base to use. Abbreviated dialing would be per user and therefore not easily changed for the masses correct?