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Beginner

Option to configure email notifications when designated numbers are enabled to forward all

Hello,

I have a general question about call forwarding.  We have a lot of sites around the country and would like to setup automatic notifications if a site forwards their main line to voicemail.  Does anyone know of an option in CUCM to configure it to send automatic email notifications when certain designated numbers enable/disable forward all to voicemail?  Or does anyone know of any alter options?

 

Currently using CUCM 8.6.2

Will be upgrading to CUCM 10.5 in the coming months.

 

Thanks

2 REPLIES 2
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Cisco Employee

Hi,

CUCM natively does not have such a feature. Call forward related specific events are logged in sdl traces which you can filter using some custom software to get the report generated as per desired frequency.

HTH

Manish

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Hello,

Thanks for the reply Manish.  Maybe this is something that can be setup using SQL?  I'll explore that idea next.