02-27-2015 07:56 AM - edited 03-19-2019 09:15 AM
Hello,
I have a general question about call forwarding. We have a lot of sites around the country and would like to setup automatic notifications if a site forwards their main line to voicemail. Does anyone know of an option in CUCM to configure it to send automatic email notifications when certain designated numbers enable/disable forward all to voicemail? Or does anyone know of any alter options?
Currently using CUCM 8.6.2
Will be upgrading to CUCM 10.5 in the coming months.
Thanks
03-02-2015 05:29 AM
Hi,
CUCM natively does not have such a feature. Call forward related specific events are logged in sdl traces which you can filter using some custom software to get the report generated as per desired frequency.
HTH
Manish
03-04-2015 09:23 AM
Hello,
Thanks for the reply Manish. Maybe this is something that can be setup using SQL? I'll explore that idea next.
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