Password Recovery Unity Connection

[domingoalberto]

Hi,

We try to reset the password of the Unity Connection version 7.1.3 on CLI with the command utils cuc reset password <Account>, we changed and try to opened. But it show the message error "Log on failed". And its not showing message "Log on Failed Invalid User or Password".

I tried several times in this morning resetting with different passwords. And it still with the same symptom.

Regards!

[viddesai]

Hi,

Recovering the Administrator Password

If  you lose the Administrator password and cannot access the system, use  the following procedure to reset the Administrator password.

NoteDuring  this procedure, you will be required to remove and then insert a valid  CD or DVD in the disk drive to prove that you have physical access to  the system.

Procedure
Step 1Log in to the system with the following username and password:

•Username: xxxx    
•Password: xxxx

The Welcome to admin password reset window displays.

Step 2Press any key to continue.

Step 3If you have a CD or DVD in the disk drive, remove it now.

Step 4Press any key to continue.
The system tests to ensure that you have removed the CD or DVD from the disk drive.

Step 5Insert a valid CD or DVD into the disk drive.
The system tests to ensure that you have inserted the disk.

Step 6 After the system verifies that you have inserted the disk, you get prompted to enter a new Administrator password.
Note The system resets the Administrator username to admin.  If you want to set up a different Administrator username and password,  use the CLI command set password. For more information, see Appendix A,  “Command Line Interface.”

Step 7 Reenter the new password.

The  system checks the new password for strength. If the password does not  contain enough different characters, you get prompted to enter a new  password.

Step  8 After the system verifies the strength of the new password, the  password gets reset, and you get prompted to press any key to exit the  password reset utility.

Thanks

Vidit