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Persistent Chat configuration on CUPS 8

abraham23482
Level 1
Level 1

Hi All,

I have a CUPS 8 server running fine with all features except persistent chat. I refered the Cisco document and configured the external database called postgres on local machine and succesfully integrated it with Presence server.

However the following services

Cisco UP XCP Text Conference Manager

Cisco UP XCP XMPP Federation Connection Manager

Cisco UP XCP Message Archiver

Cisco UP XCP Directory Service

are not coming up. I tried to restart this several times but no luck. Can anyone please assist me on this.

I am attaching the screenshots of the entire configuration along with this.

Thanks in Advance

Abraham

5 Replies 5

htluo
Level 9
Level 9

Did you have a chance to check out http://www.lulu.com/content/5552336?

It covers CUPS 8, persistent chat, message archiving and compliance.

Michael

http://htluo.blogspot.com

thanks Mike. I was able to configure the DB correctly and when i rebooted the server the feature got activated

cheers

Abraham

can u give me the steps what needs to be done on postgres database for integration

check this for postgres configuration

https://supportforums.cisco.com/message/3266870#3266870

yup thanks i have configured and its workng

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