05-08-2009 04:55 AM - edited 03-18-2019 11:01 PM
I need to find out how many calls have been received on an extension. I am relatively knew to CM and not sure how to go about doing so. Will someone give me some guidance? TIA - Jake
05-08-2009 05:02 AM
You can use CDR and search by Extension.
If you are using Callmanager 4.x this link should help
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/4_1_3/ccmsrvs/sscar.html
In CUCM 5.x and later process is slightly diffrent
05-08-2009 05:20 AM
We are running 7.X and I was able to run the report I needed. Thanks for you assistance!
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