As requested please below the "sh telephony-service" output:
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express
For on-line documentation please see:
protocol mode default
ip source-address 192.168.171.250 port 2000
ip qos dscp:
ef (the MS 6 bits, 46, in ToS, 0xB8) for media
cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
af41 (the MS 6 bits, 34, in ToS, 0x88) for video
default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
load 7914 S00105000400
load 7915-24 B015-1-0-4
load 7936 cmterm_7936.3-3-20-0
load 7960-7940 P00308010100
load 7941 SCCP41.8-5-4S
load 7965 SCCP45.8-5-4S
max-conferences 8 gain -6
dspfarm units 2
dspfarm transcode sessions 8
dspfarm 1 confprof1
dspfarm 2 xcode01
hunt-group report delay 1 hours
Number of hunt-group configured: 1
hunt-group logout DND
cnf-file location: flash:
cnf-file option: PER-PHONE
network-locale US (This is the default network locale for this box)
user-locale US (This is the default user locale for this box)
srst mode auto-provision is OFF
srst ephone template is 0
srst dn template is 0
srst dn line-mode single
phone service videoCapability 1
timezone 47 E. Australia Standard Time
url services http://18.104.22.168/menu.xml
call-forward pattern .T
call-forward pattern 6..
call-forward pattern 5..
after-hours pstn-prefix 4 4
night-service code *1234
night-service day Sun 23:59 23:59
night-service day Mon 17:00 08:30
night-service day Tue 17:00 08:30
night-service day Wed 17:00 08:30
night-service day Thu 17:00 08:30
night-service day Fri 17:00 08:30
night-service day Sat 23:59 23:59
night-service weekday 17:00 08:30
night-service weekend 23:59 23:59
keepalive 30 auxiliary 30
timeout interdigit 4
timeout busy 10
timeout ringing 180
timeout transfer-recall 0
timeout ringin-callerid 8
timeout night-service-bell 12
caller-id name-only: enable
system message XXXXXXXXXXXXX
edit DN through Web: enabled.
edit TIME through web: enabled.
Log (table parameters):
create cnf-files version-stamp 7960 May 05 2010 17:37:06
transfer-system full-consult dss
local directory service: enabled.
Extension-assigner tag-type ephone-tag.
The two commands I have been playing with right now are the two that are in bold, currently I am getting some little success in this setup, but still the issue exists.
Any thoughts or suggestions you have on this would be of great help.
Please remove the transfer-digit command, it is optional and not required.
so now the issue is present in only transfering the calls to another CME via wan link ??
The configuration says it is consult..and so i am assuming all tests are done with consult transfer.
What is the communcation between one cme to another ? H323 ? SIP ?
I tested this on my lab setup and do not see the issue.
please send me your full config - sh run at firstname.lastname@example.org
I have an issue with CME/CUE Scenario,
When a call comes from outside ( PSTN ) it's directly going to aa and if the caller has requested an extension it will be forwarded with no issue but if the receipt didn't answer the call and the caller disconnected it will remain ringing on the phone. Any idea ?
and one more thing that i am having an issue with paging that if there is any internal active call and whoever made a pagging it will corrupt the active call,
Thanks in advanced.
I recommend you also post this to the Cisco Support Community for more help with troubleshooting and problem solving.
Moderator for Cisco Customer Communities
I have the same issues on a UC560 and UC520 except:
During the call the Receptionist and the caller can still hear the ringing of the transferred call
- in my case only the receptionist here's the ringing
If the internal extension picks the call up it stops ringing
- the ringing continues regardless even if I transfer the call AND with the first call on hold, and also when I pick up the first call. Receptionist hears the ringing the whole time
Client e-mails me every single day to vent. Been working with Cisco support, but nothing yet. Next step is to run some ephone debugging which I will do on Friday.
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