i'm trying to run cqm 188.8.131.52 on a windows7 x32 ,/ Ie11 / jre 1.6u16
When i try to listen to the recordings i get PLYR2003 error , there was a problem downloading the file, try again or contact your monitoring and recording administrator.
i read this thread about java version , but even with "correct" version it does not work.
(i even tested with a portable java & firefox 3.6 to run the site with same error)
Is there a compatibility issue with W7 / Ie11 ? look like it runs with XP/ie8
i have attached java console log.
Hi Javier ,
My problem was due to the sound settings. i was testing the configuration over remote desktop and i forgot to enable sound output. (local ressource tab -> remote audio playback)
It looks like the software doesn't like when no sound or sound card is present.
I hope it will help you.
Thanks for you answer, unfortunately this is not my case, we are receiving the error on a laptop directly. I will keet searching.