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Presence calendar integration with Exchange

mulkeyinc
Level 1
Level 1

I've had the calendar integration working between CUPS 8.6 and Exchange 2010 for quite sometime, single Exchange EWS gateway on single Presence server. All of a sudden it has stopped working. The Exchange server is reachable and verfied in the Presence Gateway config, EWS is running fine ok Exchange server, also tried rebooting server and Presence Engine service, and toggling the user setting off and on again.

Any other tips or things I can check before opening a TAC case?

Thanks in advance.

2 Replies 2

Leonardo Santana
Spotlight
Spotlight

Hello Aaron,

Take a look on the troubleshooting guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/integration_notes/exchange/guide/exchinttrbl.html

Regards

Leonardo Santana

Regards
Leonardo Santana

*** Rate All Helpful Responses***

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi Aaron,

   For related information I would request you to have a look on the following url :

https://supportforums.cisco.com/docs/DOC-11797

Thanks and Regards,

Geevarghese