Prevent Unity Connection Mailbox Access from another Phone/Pilot

[Ryan Pawlicki]

Hello,

We are looking to further secure our unity connection environment by preventing users from accessing specific voicemail boxes from different phones/pilot numbers. Essentially we are looking to deny access to the voicemail box unless the associated extension is on the phone. If users need to access their voicemail remotely, we are looking to utilize the Web Inbox feature or Unified Messaging instead.

Does anyone have a document or details on how to achieve this design?

Thanks in advance for any help you can provide.

-RP

[Jaime Valencia · Accepted solution]

AFAIK, the only way to do that would be to remove the caller input option for the sign in conversation from all users and call handlers

[Ryan Pawlicki]

Thanks so much Jaime! We can definitely do that.

Cheers to you being the beacon of hope throughout the Cisco Community Forums

-RP