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Peter Kuznicki
Beginner

Prime Collaboration Assurance 11.6 CDR Source Settings Missing newely added CUCM Cluster

After adding 3rd CUCM cluster (11.5.1.16900-16) to Prime Collaboration Assurance the newly added CUCM pub is not showing under Alarm & Report Administration / CDR Source Settings / Manage Call Quality Data Source. I've already deleted and re-added that CUCM cluster back to PCA but still not showing under CDR Source settings. CUCM Pub is showing in inventory a. I already have two other CUCM clusters in PCA that are showing under CDR Source settings just fine. I'm unable to add PCA as the Billing Server in CUCM.

 

Two existing CUCM Pub's that are showing in CDR Source settings. Third not appearing after adding it.

The new CUCM cluster is on version 11.5.1.16900-16.

PCA_CDR.jpg

CUCM Pub status under inventory

PCA_CUCM_Status.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
Peter Kuznicki
Beginner

Adding PCA as a billing server to CUCM kept failing. After restarting PCA I was able to add PCA as a billing server in CUCM and CDR Source Settings are now showing all 3 clusters.

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1 REPLY 1
Peter Kuznicki
Beginner

Adding PCA as a billing server to CUCM kept failing. After restarting PCA I was able to add PCA as a billing server in CUCM and CDR Source Settings are now showing all 3 clusters.

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