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dmitrinik
Beginner

Prime Collaboration Assurance 11 - Device Discovery - Excepion occurred in CCME Collector update - CALLMANAGEREXPRESS DAO : null

Hello everyone,

I'm getting "Excepion occurred in CCME Collector update - CALLMANAGEREXPRESS DAO : null" error while trying to add a 2821 CME router to the Prime Collaboration Assurance 11, and the discovery state shows as "UNDISCOVERABLE"

Can you please let me know what could be the problem here?

Thank you.

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