cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1030
Views
0
Helpful
1
Replies

Prime Collaboration Assurance Continuously logging out

MMstre
Level 3
Level 3

I just installed PCA 12.1 and i am unable to remain logged in.  I continue to get an error saying

"Either the server is down or Server will restart in a few minutes. Close your Browser and Relaunch it after the server reboots" and am then logged out.  If i refresh, i get a 404 error. But if i relaunch the browser, it opens up and i can log in, and then it throws the error again.
This is happening in the serviceability page and the config page.
I am unable to remain logged in long enough to figure out why this is happening.
I have restarted/rebooted/reinstalled and the results are the same
Any help would be greatly appreciated
1 Reply 1

cdowling_bm
Level 1
Level 1
I don't get an error message on my browser but the web page times out after a short period. We have PCA on a monitor to show stats at-a-glance but this is useless when it is constantly logging out. Is there a timer that can be set or any way to prevent the web GUI from logging out?