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Enthusiast

Prime Collaboration + MCU 5310

Hi ,

We unable to manage MCU 5310 from Prime Collaboration 11.0. It always showing as Incorrect HTTP credentials. User name and password are correct.

How to fix this??

Thanks in Advance....

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Cisco Employee

Hi. I have been running an MCU 5310 in my lab since PCA first appeared on the market (release 9.0 back in 2012). It is currently running 4.4(3.49) and managed by PCA 11.5 SP1 as well as 11.6 ES4. Please make sure that the user you created for PCA to access the MCU is set to administrator privilege level on the MCU. If that is already the case, then I suggest you open a TAC case. /Phil

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