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Beginner

Prime Collaboration Provisioning gives java exception on domain ldap sync

I am getting error when try to sync domain ldap.

See complete log attached.

ERROR: AAASync: Exception occured while executing syncAAAServer SA.
java.lang.NullPointerException
java.lang.NullPointerException
        at dfc.ipt.security.aaa.AAAManager$AAASyncContext.access$1002(AAAManager.java:104)
        at dfc.ipt.security.aaa.AAAManager.executeSyncAAAServerSA(AAAManager.java:489)
        at dfc.ipt.cisco.iptdomain.IPTDomainServiceActionEngine.syncAAAServer(IPTDomainServiceActionEngine.java:1366)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at dfc.ipt.nice.IptServiceActionImpl.executeServiceAction(IptServiceActionImpl.java:117)
        at dfc.ipt.nice.IptServiceActionFactory.executeServiceAction(IptServiceActionFactory.java:71)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:205)
        at org.mozilla.javascript.ScriptRuntime.call(ScriptRuntime.java:1205)
        at org.mozilla.javascript.gen.c34.call(deleteIptDomain:150)
        at org.mozilla.javascript.ScriptRuntime.call(ScriptRuntime.java:1205)
        at org.mozilla.javascript.Interpreter.interpret(Interpreter.java:1681)
        at org.mozilla.javascript.InterpretedScript.call(InterpretedScript.java:67)
        at org.mozilla.javascript.InterpretedScript.exec(InterpretedScript.java:54)
        at org.mozilla.javascript.Context.evaluateReader(Context.java:739)
        at org.mozilla.javascript.Context.evaluateString(Context.java:703)
        at dfc.util.scripting.JSScript.execute(JSScript.java:132)
        at dfc.util.scripting.ScriptAdapter.execute(ScriptAdapter.java:71)
        at dfc.nice.kernel.sax.SAXMachine.executeAtomicSA(SAXMachine.java:497)
        at dfc.nice.kernel.sax.SAXMachine.executeInitialSA(SAXMachine.java:369)
        at dfc.nice.kernel.sax.SAXMachine.executeSA(SAXMachine.java:136)
        at dfc.nice.kernel.nem.SAXThread.doExecuteSA(SAXThread.java:344)
        at dfc.nice.kernel.nem.SAXThread.doRun(SAXThread.java:480)
        at dfc.nice.kernel.thread.NICEThread.run(NICEThread.java:496)

 

2 REPLIES 2
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Cisco Employee

 

 Hi 

Sorry for the delay

What version of prov do you have. 

Are you evaluating the product or have you aready bought it. If you have bought it can you please file a TAC case 

let me check on what this exception is and get back as well

 

thx
Prem

Highlighted

Hi Prem

 

After I oppened the SR 629775575 I got the patch Patch_for_CSCun69873.zip from TAC.

That solved my problem.

Robson

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