Privilege for User Search and Play Mediasense 10.5

[subagyobagus]

Can We set privilege user for search and play mediasense web application?

So, some user only can play audio recording for specific extension.

Because, the default is user can Play All audio recording.

Thanks.

[Deepak Rawat]

Hi,

This is not possibly natively in MediaSense yet. We are adding this feature to the 11.5 release (Target FCS is Feb 2016)

If the customer wants to do this now, they have the option of adding in the Search and Play add-on from one of our partners like Calabrio or NICE.

Regards

Deepak

[davidsonm]

It is after February. Do you have an ETA for 11.5 as we really need enhanced user privilege capabilities.

Mark

[Deepak Rawat]

Post your query here:

https://communities.cisco.com/thread/64748

Regards

Deepak

[Ajin Skariah]

Hi Deepak,

Is this option available in MediaSense 11.5??

Thanks,

Ajin Skariah.

[Alexander Anoshin]

Hi,

this one is free - http://aurus5.com/phoneup/record/mediasense.php