Hello everyone, right now i'm trying to configure MVA on CUCM 10.5.2 and a 881 Cisco Voice Gateway. I have a SIP ITSP trunk, for the outside calls.
The scheme is something like this:
CUCM--->SIP Trunk--->881--->SIP ITSP
When i call from an external phone, to number of the MVA service 3059286097, i never hear the prompt message from the MVA service and i see this error on the 881 Voice Gateway:
272996: Aug 21 13:27:03.241: %CALL_CONTROL-6-APP_NOT_FOUND: Application aa in dial-peer 5000 not found. Handing callid 342292 to the alternate app .
272997: Aug 21 13:27:03.241: %VOICE_IEC-3-GW: CCAPI: Internal Error (No application): IEC=1.1.180.1.26.0 on callID 342292 GUID=0DBD9CE2476911E5AA518DA5D0D7F3A1
272998: Aug 21 13:27:03.357: %VOICE_IEC-3-GW: CCAPI: Internal Error (No application): IEC=1.1.180.1.26.0 on callID 342293 GUID=0DCF4FCB476911E5AA568DA5D0D7F3A1
272999: Aug 21 13:27:03.585: %VOICE_IEC-3-GW: CCAPI: Internal Error (No application): IEC=1.1.180.1.26.0 on callID 342295 GUID=0DF21975476911E5AA5D8DA5D0D7F3A1
273000: Aug 21 13:27:03.705: %VOICE_IEC-3-GW: CCAPI: Internal Error (No application): IEC=1.1.180.1.26.0 on callID 342296 GUID=0E046886476911E5AA628DA5D0D7F3A1
I did the next steps on the CUCM:
Activate MVA Service
Enable Mobile Access
The Mobile Voice Access
On the Gateway:
Create the application service
service aa http://10.255.100.10:8080/ccmivr/pages/IVRMainpage.vxml
A voice Translation Rule to transform the called number 3059286097 to 1800
voice translation-rule 1
rule 1 /^3059286091$/ /2001/
rule 2 /^3059286092$/ /3002/
rule 3 /^3059286093$/ /2003/
rule 4 /^3059286094$/ /2027/
rule 5 /^3059286095$/ /2005/
rule 6 /^3059286096$/ /2006/
rule 7 /^3059286097$/ /1800/
Incoming dial-peer from the SIP ITSP
dial-peer voice 5000 voip
description ---=== MVA SERVICES INCOMING FROM ITSP ===---
translation-profile incoming convert-to-4dig-ext (I don't know if this transformation is applied, because the service)
service aa
session protocol sipv2
session target sip-server
incoming called-number 3059286097
voice-class codec 1
voice-class sip bind control source-interface Vlan20
voice-class sip bind media source-interface Vlan20
dtmf-relay rtp-nte
Outgoing dial-peer for the CUCM
dial-peer voice 5100 voip
description ---=== MVA SERVICES TO CUCM ===---
destination-pattern 1800
session protocol sipv2
session target ipv4:10.255.100.10
voice-class sip bind control source-interface Vlan20
voice-class sip bind media source-interface Vlan20
dtmf-relay rtp-nte
codec g711ulaw
Please let me know if i'm failing in something.
Thanks a lot.