Prompt Management

[kailash_sharma]

Hi

I want to record some messages from the cisco phone ( prompt management )Can someone guide me how to do this .i am talking about Avt feature so that a particular phone can record the message . i have Unity Express 3.x version . Thanks

Thanks

K.S.

[ronpatel]

Hi K.S.

You can use live record feature of CUE.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/administration/guide/voicemail/12advVM.html#wp1016471

Regards

Ronak Patel

Raate helpful posts.

[Rob Huffman · Accepted solution]

Hi K.S,

The Administration via Telephone (AvT) application is a  telephony-based interface that allows Cisco Unity Express that offers  the following capabilities:

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•Administrators  can record new audio prompts or delete existing custom audio prompts  without using a PC or sound-editing software, such as with the telephone  user interface (TUI). These prompts can then be used in various Cisco  Unity Express application scripts, such as the Welcome prompt in the  default auto-attendant. The Emergency Alternate Greeting (EAG) is an  option within the AvT that allows subscribers to record, modify, and  enable or disable a special greeting to be played before the regular  greeting, notifying callers of some temporary event or message.

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•Administrators can rerecord existing prompts.

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•Administrators  can send broadcast messages. Subscribers who have the broadcast  privilege can access a limited set of AvT capabilities.

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•Administrators can record spoken names for remote locations and remote subscribers.

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The Cisco Unity Express module installation automatically configures the AvT application.

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Only  users with administrative (superuser) privileges or prompt management  (ManagePrompt) privileges have access to the AvT. (See "Adding and Modifying a Group" on page 147 for information about assigning privileges.) When a caller dials the  AvT number, the AvT authenticates the caller by requesting the caller's  extension and PIN. The AvT disconnects the caller if the caller does not  have administrative authority.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/AvT.html

Check this good "older" doc as well

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/avt/vmadm23.html

Cheers!

Rob

"Always movin' ahead and never lookin' back" - Springsteen

[kailash_sharma]

Thanks Rob . You are always helpful.. Cheers !!!!!