Pulisher CUCM web page not display

[caglayanben]

Hello,

Publisher cucm web page not displayed and DB not accessible IP phones working on Subscriber but I can't change any settings.Cisco Tomcat service not working and I can't restarting. (ver. 7.1.5)

[choiwon]

what happens when you try to restart "Cisco Tomcat Service" We'll need to look at the tomcat logs/ cluster manager logs on the CUCM Pub to see why this is happening

Sent from Cisco Technical Support iPad App

[Jaime Valencia]

If you cannot change any config then it's more than just not being able to use a webpage, there must be some problem with the ccm/DB services on the PUB.

SSH to the server and see if there are error messages, I'd suggest a whole reboot.

HTH

java

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