"No Installed Software Options Found" after upgrade CUCM 11.5 SU7 to SU8 COps devicepacks lost, SU8 installation

[jari.suosilta]

cisco unified call manager 11.5 SU7 (11.5.1.17900-52)

Upgrade to Su8  (11.5.1.18900-97)

1- install new cleanup cop:

ciscocm.free_common_space_v1.6.cop.sgn

 2-install SU8

3-switch version

After system is up. it seem that installed devicepack/language packs /COPs were lost

This is especially bad if had latest ATA190 firmware. ATA190 should not downgrade  back to old year 2016 version.

Usually installed language packs follow SU upgrade.

I have 2 cases now

Now those did not:

I need to test next without , 1.6 cleanup, or with old 1.5 version. Maybe cleanup cop new version removes something.

--------

admin:show version inactive
Inactive Master Version: 11.5.1.17900-52
Inactive Version Installed Software Options:
cm-locale-fi_FI-11.5.1.7000-1.cop
cmterm-78xx.12-5-1SR3-74.k3.cop
ciscocm.free_common_space_v1.5.cop
ciscocm.free_common_space_v1.4.k3.cop
cmterm-ata190.1-2-2-003_ES_07.k3.cop
ciscocm.free_common_space_v1.6.cop
cmterm-devicepack11.5.1.17105-1.cop
cmterm-ata191.12-0-1SR1-1.k3.cop
cmterm-ata190.1-2-2-003_SR1-1.k3.cop
cmterm-8831-sip.9-3-3-TO-10-3-1-v2.k3.cop
cmterm-devicepack11.5.1.16083-1.cop
cmterm-devicepack11.5.1.17112-1.cop
cmterm-devicepack11.5.1.13037-1.cop
cmterm-devicepack11.5.1.16096-1.cop

admin:show version active
Active Master Version: 11.5.1.18900-97
Active Version Installed Software Options:
No Installed Software Options Found.        <<<<<<<<<<<<<<<<<<
admin:

---------------------

admin:show version active
Active Master Version: 11.5.1.18900-97
Active Version Installed Software Options:
No Installed Software Options Found.  <<<<<<<<<<<<

admin:show version inactive
Inactive Master Version: 11.5.1.17900-52
Inactive Version Installed Software Options:
cmterm-ata190.1-2-2-003_SR1-1.k3.cop
cmterm-88xx-sip.12-8-1-0001-455.k3.cop
cmterm-devicepack11.5.1.18121-1.cop
cmterm-78xx.12-8-1-0001-455.k3.cop
ciscocm.free_common_space_v1.6.cop
ciscocm.free_common_space_v1.5.cop
cm-locale-sv_SE-11.5.1.7000-1.cop
cm-locale-fi_FI-11.5.1.7000-1.cop
admin:

[jari.suosilta]

Graphical interface shows the same , COPS are not copied to active side.
So , do i might need to reapply ATA190 + locales(languagepacks).

Software Packages
Partition Versions
Active Version 11.5.1.18900-97
Inactive Version 11.5.1.17900-52

Installed Software Options
Option Name Status
cmterm-ata190.1-2-2-003_SR1-1.k3.cop Inactive
cmterm-88xx-sip.12-8-1-0001-455.k3.cop Inactive
cmterm-devicepack11.5.1.18121-1.cop Inactive
cmterm-78xx.12-8-1-0001-455.k3.cop Inactive
ciscocm.free_common_space_v1.6.cop Inactive
ciscocm.free_common_space_v1.5.cop Inactive
cm-locale-sv_SE-11.5.1.7000-1.cop Inactive
cm-locale-fi_FI-11.5.1.7000-1.cop Inactive

[Jaime Valencia]

And have you confirmed that the files were removed from the TFTP??

[jari.suosilta]

You're rigth.

Those can be found on tftp
So it is sort of title issue.

--

admin:show version active
Active Master Version: 11.5.1.18900-97
Active Version Installed Software Options:
No Installed Software Options Found.
admin:

admin:file list tftp *
<dir> CustomAnn
<dir> Desktops
<dir> english_united_states
<dir> finland
<dir> finnish_finland
<dir> sweden
<dir> swedish_sweden
<dir> tftpcache
<dir> tftpcfg
<dir> tftpsgn
<dir> united_states
1-5-1-15.bin.ptc A0020400.bin
A00204000012.bin A00204000013.bin
A0034322.bin APP3905.9-4-1-0.zz
APP3905.9-4-1SR1-3.zz APP3905.9-4-1SR3.zz
APP6901SCCP.9-1-0-00-28.zz.sgn APP6901SCCP.9-3-1-SR1-3.zz.sgn
APP6901SCCP.9-3-1-SR2-2.zz.sgn APP6901SIP.9-1-0-00-27.zz.sgn
APP6901SIP.9-3-1-SR1-3.zz.sgn APP6901SIP.9-3-1-SR2-3.zz.sgn
APP6911SCCP.9-1-0-00-28.zz.sgn APP6911SCCP.9-3-1-SR1-3.zz.sgn
APP6911SCCP.9-3-1-SR2-3.zz.sgn APP6911SIP.9-1-0-00-27.zz.sgn
APP6911SIP.9-3-1-SR1-3.zz.sgn APP6911SIP.9-3-1-SR2-4.zz.sgn
APPATA187.9-0-3-0.img.sgn APPATA187.9-2-1-0.img.sgn
APPATA187.9-2-3-1.img.sgn APPS-1.3.3.SBN
APPS-1.4.5.3.SBN APPS-1.4.6.3.SBN
APPSH-1.3.3.SBN APPSH-1.4.5.3.SBN
APPSH-1.4.7.3.SBN APPSH-1.4.8SR1.5.SBN
APPSS-1.4.5.3.SBN APPSS-1.4.7.3.SBN
APPSS-1.4.8SR1.5.SBN ATA030204SCCP090202A.zup
ATA187.9-0-3-0.loads ATA187.9-2-1-0.loads
ATA187.9-2-3-1.loads ATA190.1-1-0-006.bin.sgn
ATA190.1-1-0-006.loads ATA190.1-1-2-005.bin.sgn
ATA190.1-1-2-005.loads ATA190.1-2-1-004.bin.sgn
ATA190.1-2-1-004.loads ATA190.1-2-2-003.bin.sgn
ATA190.1-2-2-003.loads ATA190.1-2-2-003_SR1-1.bin.sgn
ATA190.1-2-2-003_SR1-1.loads ATA191.12-0-1SR2-3.img.sgn
ATA191.12-0-1SR2-3.loads Analog1.raw
Analog2.raw AreYouThere.raw
AreYouThereF.raw Ascent.rwb
B015-1-0-4-2.SBN B015-1-0-4.SBN
B016-1-0-4-2.SBN B016-1-0-4.SBN
BFS6911SCCP.9-1-0-00-28.zz.sgn BFS6911SCCP.9-3-1-SR1-3.zz.sgn
BFS6911SCCP.9-3-1-SR2-3.zz.sgn BFS6911SIP.9-1-0-00-27.zz.sgn
BFS6911SIP.9-3-1-SR1-3.zz.sgn BFS6911SIP.9-3-1-SR2-4.zz.sgn
BFSATA187.9-0-3-0.img.sgn BFSATA187.9-2-1-0.img.sgn
BFSATA187.9-2-3-1.img.sgn BOOT3951.0-0-0-9.zz
BOOT69xx.0-0-0-14.zz.sgn BOOT894x.0-0-2-0.bin.sgn
Bass.raw Busy_Hope.rwb
C00104000003.bin C002E031.bin
CP3905.9-4-1-0.loads CP3905.9-4-1SR1-3.loads
CP3905.9-4-1SR3.loads CP7902080002SCCP060817A.sbin
CP7905080001SIP060412A.sbin CP7905080001SIP060412A.zup
CP7905080003SCCP070409A.sbin CP7905080003SCCP070409A.zup
CP7912080001SIP060412A.sbin CP7912080003SCCP070409A.sbin
CP7912080004SCCP080108A.sbin CP7921G-1.3.3.LOADS
CP7921G-1.4.5.3.LOADS CP7921G-1.4.6.3.LOADS
CP7925G-1.3.3.LOADS CP7925G-1.4.5.3.LOADS
CP7925G-1.4.7.3.LOADS CP7925G-1.4.8SR1.5.LOADS
CP7926G-1.4.5.3.LOADS CP7926G-1.4.7.3.LOADS
CP7926G-1.4.8SR1.5.LOADS Calculation.rwb
CallBack.raw Callback.rwb
Chime.raw CiscoStandard.raw
CiscoSymphonic.raw CiscoSynth.raw
CiscoTechno.raw Classic1.raw
Classic2.raw ClockShop.raw
D0040400.bin D00404000031.bin
D00404000032.bin D0054322.bin
DSP3951.0-0-0-2.zz DSP69xx.0-0-0-4.zz.sgn
DSP69xx.12-4-122-02-121029.zz.sgn DSP69xx.12-4-122-99.131025.zz.sgn
DSP69xx.12-4-123-2.160119.zz.sgn Delight.rwb
DistinctiveRingList.xml Drums1.raw
Drums2.raw EA15FW-BF3-220.SBN
Evolve.rwb FilmScore.raw
Finnish_Finland.aar GUI-1.3.3.SBN
GUI-1.4.5.3.SBN GUI-1.4.6.3.SBN
GUIH-1.3.3.SBN GUIH-1.4.5.3.SBN
GUIH-1.4.7.3.SBN GUIH-1.4.8SR1.5.SBN
GUIS-1.4.5.3.SBN GUIS-1.4.7.3.SBN
GUIS-1.4.8SR1.5.SBN HarpSynth.raw
ITLEXTFile.tlv ITLFile.tlv
ITLRecovery.p12 InRoom_Leaves.rwb
InRoom_Light.rwb InRoom_Riff.rwb
JSYSH-1.4.5.3.SBN JSYSH-1.4.7.3.SBN
JSYSH-1.4.8SR1.5.SBN JSYSS-1.4.5.3.SBN
JSYSS-1.4.7.3.SBN JSYSS-1.4.8SR1.5.SBN
JUIH-1.4.5.3.SBN JUIH-1.4.7.3.SBN
JUIH-1.4.8SR1.5.SBN JUIS-1.4.5.3.SBN
JUIS-1.4.7.3.SBN JUIS-1.4.8SR1.5.SBN
Jamaica.raw KNL6901SCCP.9-1-0-00-28.zz.sgn
KNL6901SCCP.9-3-1-SR1-3.zz.sgn KNL6901SCCP.9-3-1-SR2-2.zz.sgn
KNL6901SIP.9-1-0-00-27.zz.sgn KNL6901SIP.9-3-1-SR1-3.zz.sgn
KNL6901SIP.9-3-1-SR2-3.zz.sgn KNL6911SCCP.9-1-0-00-28.zz.sgn
KNL6911SCCP.9-3-1-SR1-3.zz.sgn KNL6911SCCP.9-3-1-SR2-3.zz.sgn
KNL6911SIP.9-1-0-00-27.zz.sgn KNL6911SIP.9-3-1-SR1-3.zz.sgn
KNL6911SIP.9-3-1-SR2-4.zz.sgn KNLATA187.9-0-3-0.bin.sgn
KNLATA187.9-2-1-0.bin.sgn KNLATA187.9-2-3-1.bin.sgn
KotoEffect.raw M00104000005.bin
M00104000006.bin M002E031.bin
MISC-1.3.3.SBN MISCH-1.3.3.SBN
Mellow.rwb Mischief.rwb
Mobile_Dreams.rwb Mobile_Secret.rwb
MusicBox.raw OpenPlan_Cloud.rwb
OpenPlan_Discreet.rwb OpenPlan_Echoes.rwb
OpenPlan_Ringer.rwb P003-8-12-00.bin
P003-8-12-00.sbn P00308010200.bin
P00308010200.loads P00308010200.sb2
P00308010200.sbn P0030801SR02.bin
P0030801SR02.loads P0030801SR02.sb2
P0030801SR02.sbn P00403010102.bin
P00405000700.bin P00405000700.sbn
P00503021900.bin P0S3-8-12-00.loads
P0S3-8-12-00.sb2 Piano1.raw
Piano2.raw Playful.rwb
Pop.raw Pulse1.raw
Reflections.rwb Ring1.raw
Ring2.raw Ring3.raw
Ring4.raw Ring5.raw
Ring6.raw Ring7.raw
RingList.DAT Ringer.rwb
Ringlist-wb.xml Ringlist.xml
Ripples.rwb S00105000400.sbn
SCCP11.9-1-1TH1-12S.loads SCCP11.9-4-2-1S.loads
SCCP11.9-4-2SR1-1S.loads SCCP11.9-4-2SR3-1S.loads
SCCP31.9-1-1TH1-12S.loads SCCP31.9-4-2-1S.loads
SCCP31.9-4-2SR1-1S.loads SCCP31.9-4-2SR2-2S.loads
SCCP41.9-1-1TH1-12S.loads SCCP41.9-4-2-1S.loads
SCCP41.9-4-2SR1-1S.loads SCCP41.9-4-2SR3-1S.loads
SCCP42.9-1-1TH1-12S.loads SCCP42.9-4-2-1S.loads
SCCP42.9-4-2SR1-1S.loads SCCP42.9-4-2SR3-1S.loads
SCCP45.9-1-1TH1-12S.loads SCCP45.9-4-2-1S.loads
SCCP45.9-4-2SR1-1S.loads SCCP45.9-4-2SR3-1S.loads
SCCP45.9-4-2SR4-3S.loads SCCP6901.9-1-0-00-28.loads
SCCP6901.9-3-1-SR1-3.loads SCCP6901.9-3-1-SR2-2.loads
SCCP6911.9-1-0-00-28.loads SCCP6911.9-3-1-SR1-3.loads
SCCP6911.9-3-1-SR2-3.loads SCCP6945.9-1-0-00-17.bin1.sgn
SCCP6945.9-1-0-00-17.bin2.sgn SCCP6945.9-1-0-00-17.bin3.sgn
SCCP6945.9-1-0-00-17.bin4.sgn SCCP6945.9-1-0-00-17.loads
SCCP6945.9-4-1-3.bin1.sgn SCCP6945.9-4-1-3.bin2.sgn
SCCP6945.9-4-1-3.bin3.sgn SCCP6945.9-4-1-3.bin4.sgn
SCCP6945.9-4-1-3.loads SCCP6945.9-4-1-3SR2.bin1.sgn
SCCP6945.9-4-1-3SR2.bin2.sgn SCCP6945.9-4-1-3SR2.bin3.sgn
SCCP6945.9-4-1-3SR2.bin4.sgn SCCP6945.9-4-1-3SR2.loads
SCCP6945.9-4-1-3SR3.bin1.sgn SCCP6945.9-4-1-3SR3.bin2.sgn
SCCP6945.9-4-1-3SR3.bin3.sgn SCCP6945.9-4-1-3SR3.bin4.sgn
SCCP6945.9-4-1-3SR3.loads SCCP69xx.9-1-0-75-14.loads
SCCP69xx.9-1-0-75-14.zz.sgn SCCP69xx.9-4-1-3SR1.loads
SCCP69xx.9-4-1-3SR1.zz.sgn SCCP69xx.9-4-1-3SR2.loads
SCCP69xx.9-4-1-3SR2.zz.sgn SCCP69xx.9-4-1-3SR3.loads
SCCP69xx.9-4-1-3SR3.zz.sgn SCCP70.9-1-1TH1-12S.loads
SCCP70.9-4-2-1S.loads SCCP70.9-4-2SR1-1S.loads
SCCP70.9-4-2SR3-1S.loads SCCP75.9-1-1TH1-12S.loads
SCCP75.9-3-1SR2-1S.loads SCCP75.9-4-2-1S.loads
SCCP75.9-4-2SR1-1S.loads SCCP75.9-4-2SR3-1S.loads
SCCP75.9-4-2SR4-3S.loads SCCP894x.9-4-2-8.bin1.sgn
SCCP894x.9-4-2-8.bin2.sgn SCCP894x.9-4-2-8.bin3.sgn
SCCP894x.9-4-2-8.bin4.sgn SCCP894x.9-4-2-8.bin5.sgn
SCCP894x.9-4-2-8.bin6.sgn SCCP894x.9-4-2-8.bin7.sgn
SCCP894x.9-4-2-8.bin8.sgn SCCP894x.9-4-2-8.bin9.sgn
SCCP894x.9-4-2-8.loads SCCP894x.9-4-2SR1-2.bin1.sgn
SCCP894x.9-4-2SR1-2.bin2.sgn SCCP894x.9-4-2SR1-2.bin3.sgn
SCCP894x.9-4-2SR1-2.bin4.sgn SCCP894x.9-4-2SR1-2.bin5.sgn
SCCP894x.9-4-2SR1-2.bin6.sgn SCCP894x.9-4-2SR1-2.bin7.sgn
SCCP894x.9-4-2SR1-2.bin8.sgn SCCP894x.9-4-2SR1-2.bin9.sgn
SCCP894x.9-4-2SR1-2.loads SCCP894x.9-4-2SR2-2.bin1.sgn
SCCP894x.9-4-2SR2-2.bin10.sgn SCCP894x.9-4-2SR2-2.bin2.sgn
SCCP894x.9-4-2SR2-2.bin3.sgn SCCP894x.9-4-2SR2-2.bin4.sgn
SCCP894x.9-4-2SR2-2.bin5.sgn SCCP894x.9-4-2SR2-2.bin6.sgn
SCCP894x.9-4-2SR2-2.bin7.sgn SCCP894x.9-4-2SR2-2.bin8.sgn
SCCP894x.9-4-2SR2-2.bin9.sgn SCCP894x.9-4-2SR2-2.loads
SCCP894x.9-4-2SR3-1.bin1.sgn SCCP894x.9-4-2SR3-1.bin10.sgn
SCCP894x.9-4-2SR3-1.bin2.sgn SCCP894x.9-4-2SR3-1.bin3.sgn
SCCP894x.9-4-2SR3-1.bin4.sgn SCCP894x.9-4-2SR3-1.bin5.sgn
SCCP894x.9-4-2SR3-1.bin6.sgn SCCP894x.9-4-2SR3-1.bin7.sgn
SCCP894x.9-4-2SR3-1.bin8.sgn SCCP894x.9-4-2SR3-1.bin9.sgn
SCCP894x.9-4-2SR3-1.loads SIP11.9-1-1TH1-12S.loads
SIP11.9-4-2-1S.loads SIP11.9-4-2SR1-1S.loads
SIP11.9-4-2SR3-1S.loads SIP31.9-1-1TH1-12S.loads
SIP31.9-4-2-1S.loads SIP31.9-4-2SR1-1S.loads
SIP31.9-4-2SR2-2S.loads SIP3951.8-1-2-0.zz
SIP3951.8-1-2-9.zz SIP3951.8-1-2.loads
SIP3951.8-1-2SR1.loads SIP3951.8-1-4a.loads
SIP3951.8-1-4a.zz SIP41.9-1-1TH1-12S.loads
SIP41.9-4-2-1S.loads SIP41.9-4-2SR1-1S.loads
SIP41.9-4-2SR3-1S.loads SIP42.9-1-1TH1-12S.loads
SIP42.9-4-2-1S.loads SIP42.9-4-2SR1-1S.loads
SIP42.9-4-2SR3-1S.loads SIP45.9-1-1TH1-12S.loads
SIP45.9-4-2-1S.loads SIP45.9-4-2SR1-1S.loads
SIP45.9-4-2SR3-1S.loads SIP45.9-4-2SR4-3S.loads
SIP6901.9-1-0-00-27.loads SIP6901.9-3-1-SR1-3.loads
SIP6901.9-3-1-SR2-3.loads SIP6911.9-1-0-00-27.loads
SIP6911.9-3-1-SR1-3.loads SIP6911.9-3-1-SR2-4.loads
SIP6945.9-4-1-3.bin1.sgn SIP6945.9-4-1-3.bin2.sgn
SIP6945.9-4-1-3.bin3.sgn SIP6945.9-4-1-3.bin4.sgn
SIP6945.9-4-1-3.loads SIP6945.9-4-1-3SR2.bin1.sgn
SIP6945.9-4-1-3SR2.bin2.sgn SIP6945.9-4-1-3SR2.bin3.sgn
SIP6945.9-4-1-3SR2.bin4.sgn SIP6945.9-4-1-3SR2.loads
SIP6945.9-4-1-3SR3.bin1.sgn SIP6945.9-4-1-3SR3.bin2.sgn
SIP6945.9-4-1-3SR3.bin3.sgn SIP6945.9-4-1-3SR3.bin4.sgn
SIP6945.9-4-1-3SR3.loads SIP69xx.9-1-0-76-13.loads
SIP69xx.9-1-0-76-13.zz.sgn SIP69xx.9-4-1-3.loads
SIP69xx.9-4-1-3.zz.sgn SIP69xx.9-4-1-3SR2.loads
SIP69xx.9-4-1-3SR2.zz.sgn SIP69xx.9-4-1-3SR3.loads
SIP69xx.9-4-1-3SR3.zz.sgn SIP70.9-1-1TH1-12S.loads
SIP70.9-4-2-1S.loads SIP70.9-4-2SR1-1S.loads
SIP70.9-4-2SR3-1S.loads SIP75.9-1-1TH1-12S.loads
SIP75.9-4-2-1S.loads SIP75.9-4-2SR1-1S.loads
SIP75.9-4-2SR3-1S.loads SIP75.9-4-2SR4-3S.loads
SIP894x.9-4-2-8.bin1.sgn SIP894x.9-4-2-8.bin10.sgn
SIP894x.9-4-2-8.bin11.sgn SIP894x.9-4-2-8.bin2.sgn
SIP894x.9-4-2-8.bin3.sgn SIP894x.9-4-2-8.bin4.sgn
SIP894x.9-4-2-8.bin5.sgn SIP894x.9-4-2-8.bin6.sgn
SIP894x.9-4-2-8.bin7.sgn SIP894x.9-4-2-8.bin8.sgn
SIP894x.9-4-2-8.bin9.sgn SIP894x.9-4-2-8.loads
SIP894x.9-4-2SR1-2.bin1.sgn SIP894x.9-4-2SR1-2.bin10.sgn
SIP894x.9-4-2SR1-2.bin11.sgn SIP894x.9-4-2SR1-2.bin2.sgn
SIP894x.9-4-2SR1-2.bin3.sgn SIP894x.9-4-2SR1-2.bin4.sgn
SIP894x.9-4-2SR1-2.bin5.sgn SIP894x.9-4-2SR1-2.bin6.sgn
SIP894x.9-4-2SR1-2.bin7.sgn SIP894x.9-4-2SR1-2.bin8.sgn
SIP894x.9-4-2SR1-2.bin9.sgn SIP894x.9-4-2SR1-2.loads
SIP894x.9-4-2SR2-2.bin1.sgn SIP894x.9-4-2SR2-2.bin10.sgn
SIP894x.9-4-2SR2-2.bin11.sgn SIP894x.9-4-2SR2-2.bin2.sgn
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sip8832.12-7-1-0001-403.loads sip8832.12-8-1-0001-455.loads
sip8845_65.10-3-2-16.loads sip8845_65.12-6-1-0001-668.loads
sip8845_65.12-7-1-0001-393.loads sip8845_65.12-8-1-0001-455.loads
sip88xx.10-2-2-16.loads sip88xx.10-3-1-20.loads
sip88xx.12-6-1-0001-668.loads sip88xx.12-7-1-0001-393.loads
sip88xx.12-8-1-0001-455.loads sip8961.9-1-0-15.loads
sip8961.9-4-1-9.loads sip8961.9-4-2-13.loads
sip8961.9-4-2SR2-2.loads sip8961.9-4-2SR4-1.loads
sip9951.9-1-0-15.loads sip9951.9-4-1-9.loads
sip9951.9-4-2-13.loads sip9951.9-4-2SR2-2.loads
sip9951.9-4-2SR4-1.loads sip9971.9-1-0-15.loads
sip9971.9-4-1-9.loads sip9971.9-4-2-13.loads
sip9971.9-4-2SR2-2.loads sip9971.9-4-2SR4-1.loads
sipcius.9-2-4-45.loads skern8961.022809R2-9-1-0-15.sebn
skern8961.022809R2-9-4-1-9.sebn skern8961.022809R2-9-4-2-13.sebn
skern8961.022809R2-9-4-2SR2-2.sebn skern8961.022809R2-9-4-2SR4-1.sebn
skern9951.022809R2-9-1-0-15.sebn skern9951.022809R2-9-4-1-9.sebn
skern9951.022809R2-9-4-2-13.sebn skern9951.022809R2-9-4-2SR2-2.sebn
skern9951.022809R2-9-4-2SR4-1.sebn skern9971.022809R2-9-1-0-15.sebn
skern9971.022809R2-9-4-1-9.sebn skern9971.022809R2-9-4-2-13.sebn
skern9971.022809R2-9-4-2SR2-2.sebn skern9971.022809R2-9-4-2SR4-1.sebn
ssb288xx.BE-01-007.sbn sunkist-1-2-0-188-EN.bin.ptc
sunkist-1-3-0-246-EN.bin.ptc term06.default.loads
term11.default.loads term31.default.loads
term41.default.loads term42.default.loads
term45.default.loads term61.default.loads
term62.default.loads term65.default.loads
term70.default.loads term71.default.loads
term75.default.loads tsplocale.exe
tsplocalechecksum tzupdater.jar
tzupdater.ver vc48821.11-0-5SR1-4.sbn
vc48821.11-0-5SR2-2.sbn vc48821.11-0-5SR3-2.sbn
vc48845_65.10-3-2-16.sbn vc48845_65.12-6-1-0001-668.sbn
vc48845_65.12-7-1-0001-393.sbn vc48845_65.12-8-1-0001-455.sbn
vc488xx.10-2-2-16.sbn vc488xx.10-3-1-20.sbn
vc488xx.12-6-1-0001-668.sbn vc488xx.12-7-1-0001-393.sbn
vc488xx.12-8-1-0001-455.sbn
dir count = 11, file count = 973

admin:file list tftp *ATA190*.*
ATA190.1-1-0-006.bin.sgn ATA190.1-1-0-006.loads
ATA190.1-1-2-005.bin.sgn ATA190.1-1-2-005.loads
ATA190.1-2-1-004.bin.sgn ATA190.1-2-1-004.loads
ATA190.1-2-2-003.bin.sgn ATA190.1-2-2-003.loads
ATA190.1-2-2-003_SR1-1.bin.sgn ATA190.1-2-2-003_SR1-1.loads
dir count = 0, file count = 10

[Jaime Valencia · Accepted solution]

Test your system, but if the files are in the TFTP, you should not have any issue even if they don't show as "installed".

[jari.suosilta]

right.
Only mess my reporting a bit as installed stuff is not listed.

We have been keeping track of installed Firmwares  with "show version" command.

I am so used to have seen installed COPs listed,  even after version upgrades.
" blank cop-list " his was new to me.

thnx

[Jaime Valencia]

Because that's not the way to do it, someone could have downloaded the zip file instead of the COP file and uploaded the FW  files manually without you noticing. Someone could even delete the FW from the TFTP, and you'd still think it's installed because you rely on that list.

If you want to know exactly what FW is "installed" in your system, you need to look at the actual files in the TFTP.

[Roger Kallberg]

Per outlined installation instruction for an upgrade you should always install matching language packs after an upgrade.

[jari.suosilta]

Again,system where upgrade  10.5 SU9  > to 11.5 SU8 language packs installed.
cmterm-ata190.1-2-2-003_SR1-1.k3 files are on disk, not removed, but they are just removed from listing of existing.

So this is consistent issue of 11.5 SU8 listing firmware.
up to 11.5 Su7 still shows  previously downloaded firmwares.

11.5 SU8 and it "forgets" to show previous firmware downloads.

Feature or bug. Same result always after installling 11.5 SU8.7 cases...

-----

EXAMPLE 10.5 SU9 > 11.5 SU8

admin:show version active
Active Master Version: 11.5.1.18900-97
Active Version Installed Software Options:
cm-locale-sv_SE-11.5.1.8100-1.cop
cm-locale-fi_FI-11.5.1.8000-1.cop

admin:show version inactive
Inactive Master Version: 10.5.2.21900-13
Inactive Version Installed Software Options:
cmterm-78xx.12-5-1SR3-74.k3.cop
cmterm-78xx.12-7-1-0001-393.k3.cop
cmterm-ata190.1-2-2-003_ES_05.k3.cop
cmterm-ata190.1-2-2-003_SR1-1.k3.cop
cm-locale-sv_SE-10.5.2.3000-1.cop
cmterm-8831-sip.10-3-1SR6-4-EU.cop
cmterm-88xx-sip.12-0-1SR1-1.k3.cop
cm-locale-fi_FI-10.5.2.3000-1.cop
ciscocm.free_common_space_v1.6.cop
cmterm-88xx-sip.12-7-1-0001-393.k3.cop
cmterm-devicepack10.5.2.21183-1.cop
cmterm-88xx-sip.12-5-1SR2-2.k3.cop
cmterm-88xx-sip.12-6-1-0001-668.k3.cop
cmterm-8831-sip.9-3-3-TO-10-3-1-v2.k3.cop
ciscocm.free_common_space_v1.5.cop

[jari.suosilta]

one more abotu previous, files do exists:
admin:file list tftp ATA190.1-2-2-003_S*
ATA190.1-2-2-003_SR1-1.bin.sgn ATA190.1-2-2-003_SR1-1.loads
dir count = 0, file count = 2
admin: