08-14-2014 11:31 PM - edited 03-19-2019 08:30 AM
How to turn off playback "Wait while i transfer your call" when system call handler transfer call to extension?
Unity connection 10.0.1, Call manager 7.0.2.
08-15-2014 01:36 AM
As much I remember you can disable this by unchecking this..
Go to system call handler > Edit > Transfer Rules, under "Transfer Action" section, uncheck 'Play the "Wait while i transfer your call" prompt'.
Suresh
08-06-2015 12:01 PM
Hi Suresh,
if i want to enable the "Play the Wait while i transfer your call" for all my users in Unity from a Bulk.
what is the field i have to put a 1(Enable) instead of a 0 (disable).
i exported all the user in Unity and i opened the CSV to see how can i update this option.
but i don't see it. i got this doc http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/user_mac/guide/9xcucmacx/9xcucmacappa.html
but nothing in there show me where i can enable or disable this option in a Bulk file.
thanks
Daniel
08-07-2015 07:22 AM
Hi Daniel,
For this type of change, I would recommend using the Bulk Edit feature rather than the Bulk Administration option;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmacx/8xcucmac090.html#31931
Cheers!
Rob
08-08-2015 05:04 PM
Thanks Rob,
i will.
cheers
Daniel
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