"Wait while i transfer your call" unity connection 10

[enliven89]

How to turn off playback "Wait while i transfer your call" when system call handler transfer call to extension?

Unity connection 10.0.1,  Call manager 7.0.2.

[Suresh Hudda]

As much I remember you can disable this by unchecking this..

Go to system call handler > Edit > Transfer Rules, under "Transfer Action" section, uncheck 'Play the "Wait while i transfer your call" prompt'.

Suresh

[Daniel Delorme]

Hi Suresh,

if i want to enable the "Play the Wait while i transfer your call" for all my users in Unity from a Bulk.

what is the field i have to put a 1(Enable) instead of a 0 (disable).

i exported all the user in Unity and i opened the CSV to see how can i update this option.

but i don't see it. i got this doc http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/user_mac/guide/9xcucmacx/9xcucmacappa.html

but nothing in there show me where i can enable or disable this option in a Bulk file.

thanks

Daniel

[Rob Huffman]

Hi Daniel,

For this type of change, I would recommend using the Bulk Edit feature rather than the Bulk Administration option;

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmacx/8xcucmac090.html#31931

Cheers!

Rob

[Daniel Delorme]

Thanks Rob,

i will.

cheers

Daniel