06-07-2012 11:06 AM
I have a problem. I need renew the UCSS of licenses CUWL PRO. In the ordering guide http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/ucss_ordering_guide_nov2010.pdf appears in the page 19 that the part number is L-CUWL-MISC, however in the CCW dont apperas the option L-UCSS-UWL-PRO-1Y for renew. You may indicate what is the correct part number?
Thanks
06-08-2012 01:27 PM
Hi Arojas,
UCSS in the new process is not a manufacturing product but is a service level (GSP) similar to the way Smartnet GSP is SNT.
The UCSS-U will show up as a separate item on the Invoice with a Start and End date and will NOT require any Activation process. The UCSS-U (Subscription Contracts) will be renewed in CSCC where we renew other service items like ESW contracts and SmartNet contracts.
As No PAK#'s will be required for activation or registration, there will not be any paper delivery or e-delivery SKUs.
Detailed Training is available for "How to order UCSS through CCW" at:
or at www.cisco.com/go/ucssrenewals under the "Training" section at the bottom.
Rgds
Aamir
06-08-2012 01:29 PM
The CCW Pricing Catalog has all the associated UCSS SKUs for CCW that can be ordered or you can go to the UCSS Mapping tool at: https://apps.cisco.com/WOC/WOConfigUI/pages/ucssmapping/ucssmappingtool.jsp and put in the CUWL PRO product SKU and it will provide the associated Ordering Tool (1st gen) & CCW (3rd gen) UCSS SKU mapping aswell.
06-08-2012 04:03 PM
When will these be in Netformix. Not there today last I checked. That's used by alot of partners.
Steve
06-08-2012 05:14 PM
Hi Steve,
Thats correct, its in the works right now both on the Netformx & CCW side and should be available in the 2nd half of this calendar year.
Rgds
Aamir
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