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Reset root Password Prime Collaboration 9.5

Hi everyone, can anyone help me with the know how of password reset or retrieving of the root password of a Prime Collaboration 9.5 VM.

 

 

Thanks!!!

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Cisco Employee

Fernando,

This is similar to another post for PC 9.5. Unfortunately the same answer.

To my knowledge there is no way to recover the OS Admin password without root access and no way to recover the root password once it is lost. Only the globaladmin password for PCA and PCP have a recovery script (don't confuse this with the OS admin password).

Sorry I don't have a better answer for this.

Regards

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