07-07-2011 12:24 AM - edited 03-19-2019 03:14 AM
Hi,
how to increase the "Ring No Answer" value parameter for a specific IP Phone (cisco 7940/60) in Call Manager Express..
When some one calls me im able to hear only 3 rings in my phone and after that gots disconnected.. want to increase it to 5 or 6 rings.. where to do that in CME..
Regards
Allwyn Reuben
Solved! Go to Solution.
07-07-2011 02:04 AM
Hi Allwyn,
It is configured under the same command where you set call-forward noan
You just have to specify timeout after entering the number. See this:
****
S324AbingdonCME(config-ephone-dn)#call-forward noan 555 ?
timeout Ringing no answer timeout duration
****
Hope this helps.
ATB
Vishal
07-07-2011 02:04 AM
Hi Allwyn,
It is configured under the same command where you set call-forward noan
You just have to specify timeout after entering the number. See this:
****
S324AbingdonCME(config-ephone-dn)#call-forward noan 555 ?
timeout Ringing no answer timeout duration
****
Hope this helps.
ATB
Vishal
07-07-2011 03:28 AM
Hi Vishal,
Thank you very much,, It works.. is there any option we can roll out this for entire IP Phones in our environment. we have 70+ phones..or do we need to do it manually for each one.
Regards
Allwyn Reuben
07-07-2011 09:02 AM
If you had configured ephone-dn-template, that is best practice, you would be able to apply the change in seconds.
You you had not, do it now.
07-07-2011 06:23 AM
Glad that it worked.
The only parameter that I can think of is "timeouts ringing" and "timeouts busy" in telephony service.
***
S324AbingdonCME(config-telephony)#timeouts ringing ?
<5-60000> seconds
S324AbingdonCME(config-telephony)#timeouts busy ?
<0-30> seconds
***
We can play with these two params to see if this works. Make sure you do the following after applying this command:
======
S324AbingdonCME(config-telephony)#no create cnf-files
S324AbingdonCME(config-telephony)#create cnf-files
======
Then reset 1 of the phones to see if the changes take effect. If it does, its a WIN WIN task. If not, we have to use the manual way instead.
Regards
Vishal
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