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Running Cisco Unity Connection v.: 8.6.2ES25.21900-25

michaelserrao
Level 1
Level 1

System Call Handler Greeting throws an error when trying to overwrite the standard greeting.  “Could not load audio recording from the file.  The file is either not an audio file, an unsupported audio format or corrupted.”

I can play this .wav file fine on my PC so the file is not corrupted.  There is no file compression.  Is there a maximum bitrate Unity Connection can play?  Thank you

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

You should install PCM encoded files.

Chris

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