cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
820
Views
0
Helpful
1
Replies
Highlighted
Beginner

Running Cisco Unity Connection v.: 8.6.2ES25.21900-25

System Call Handler Greeting throws an error when trying to overwrite the standard greeting.  “Could not load audio recording from the file.  The file is either not an audio file, an unsupported audio format or corrupted.”

I can play this .wav file fine on my PC so the file is not corrupted.  There is no file compression.  Is there a maximum bitrate Unity Connection can play?  Thank you

1 REPLY 1
Hall of Fame Master

Running Cisco Unity Connection v.: 8.6.2ES25.21900-25

You should install PCM encoded files.

Chris

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards