Solved: Session timeout Prime Collab Provisioning 11.6

aaron.banks11 · ‎11-29-2017

I'm looking for the setting where I can change the session timeout value in PCP. It seems like if the session is idle for 5 minutes, the application logs me out. I'd like to increase that timeout value to 15 or 30 minutes.

Anthony Gerbic · ‎12-19-2017

PCP does not come with a 5 minute session timeout but has had either 15 or 30 minute session timeouts over the years. PCP 12.4 will be out at the beginning of January and comes with a new Session Management feature. This allows you to set the maximum amount of concurrent sessions (1 to 5) and independently set the admin console and self-care portal timeout values (5min to 60min).

I would recommend moving from 11.6 to 12.4. Lots of new features and a major OS update. Supports down to CUCM 10.5.

Regards

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Anthony Gerbic · ‎12-19-2017

PCP does not come with a 5 minute session timeout but has had either 15 or 30 minute session timeouts over the years. PCP 12.4 will be out at the beginning of January and comes with a new Session Management feature. This allows you to set the maximum amount of concurrent sessions (1 to 5) and independently set the admin console and self-care portal timeout values (5min to 60min).

I would recommend moving from 11.6 to 12.4. Lots of new features and a major OS update. Supports down to CUCM 10.5.

Regards

aaron.banks11 · ‎12-19-2017

Excellent, thanks Anthony.