Hi ti all,
in a customer environment, during a call from an IP phone to PSTN number, the ANI is not show correctly.
Here all details:
Calling number: 0644466580
Called number: 3286214937
ANI showed on receiver display: 064446
The steps are:
Cisco phone --> Call Manager 4 --> Voice Gateway Cisco 3825
Users digit 0 to go out
I exclude the problem is on Call Manager, cuz it's very old, and nobody change configuration on it since many years.
Below some details i took during troubleshooting:
The Dial peer from Call manager to VG is:
6500 voip up up 65.. 0 syst ipv4:126.212.0.250
R3825_Pianciani#show dial-peer voice 6500
VoiceOverIpPeer6500
peer type = voice, system default peer = FALSE, information type = voice,
description = `',
tag = 6500, destination-pattern = `65..',
voice reg type = 0, corresponding tag = 0,
allow watch = FALSE
answer-address = `', preference=0,
CLID Restriction = None
CLID Network Number = `'
CLID Second Number sent
CLID Override RDNIS = disabled,
rtp-ssrc mux = system
source carrier-id = `', target carrier-id = `',
source trunk-group-label = `', target trunk-group-label = `',
numbering Type = `unknown'
group = 6500, Admin state is up, Operation state is up,
incoming called-number = `', connections/maximum = 0/unlimited,
DTMF Relay = enabled,
modem transport = system,
URI classes:
Incoming (Called) =
Incoming (Calling) =
Destination =
huntstop = disabled,
in bound application associated: 'DEFAULT'
out bound application associated: ''
dnis-map =
permission :both
incoming COR list:maximum capability
outgoing COR list:minimum requirement
Translation profile (Incoming):
Translation profile (Outgoing):
incoming call blocking:
translation-profile = `'
disconnect-cause = `no-service'
advertise 0x40 capacity_update_timer 25 addrFamily 4 oldAddrFamily 4
mailbox selection policy: none
type = voip, session-target = `ipv4:126.212.0.250',
technology prefix:
settle-call = disabled
ip media DSCP = ef, ip media rsvp-pass DSCP = ef
ip media rsvp-fail DSCP = ef, ip signaling DSCP = af31,
ip video rsvp-none DSCP = af41,ip video rsvp-pass DSCP = af41
ip video rsvp-fail DSCP = af41,
ip defending Priority = 0, ip preemption priority = 0
ip policy locator voice:
ip policy locator video:
UDP checksum = disabled,
session-protocol = cisco, session-transport = system,
req-qos = best-effort, acc-qos = best-effort,
req-qos video = best-effort, acc-qos video = best-effort,
req-qos audio def bandwidth = 64, req-qos audio max bandwidth = 0,
req-qos video def bandwidth = 384, req-qos video max bandwidth = 0,
dtmf-relay = h245-alphanumeric,
RTP dynamic payload type values: NTE = 101
Cisco: NSE=100, fax=96, fax-ack=97, dtmf=121, fax-relay=122
CAS=123, TTY=119, ClearChan=125, PCM switch over u-law=0,
A-law=8, GSMAMR-NB=117 iLBC=116, AAC-ld=114, lmr_tone=0, nte_tone=0
h263+=118, h264=119
G726r16 using static payload
G726r24 using static payload
RTP comfort noise payload type = 19
fax rate = voice, payload size = 20 bytes
fax protocol = system
fax-relay ecm enable
Fax Relay ans enabled
Fax Relay SG3-to-G3 Enabled (by system configuration)
fax NSF = 0xAD0051 (default)
voice-class codec = 1
codec = g729r8, payload size = 20 bytes,
video codec = None
voice class codec = 1
voice class sip rsvp-fail-policy voice post-alert mandatory keep-alive interval 30
voice class sip rsvp-fail-policy voice post-alert optional keep-alive interval 30
voice class sip rsvp-fail-policy video post-alert mandatory keep-alive interval 30
voice class sip rsvp-fail-policy video post-alert optional keep-alive interval 30
text relay = disabled
Media Setting = forking (disabled) flow-through (global)
Expect factor = 10, Icpif = 20,
Playout Mode is set to adaptive,
Initial 60 ms, Max 1000 ms
Playout-delay Minimum mode is set to default, value 40 ms
Fax nominal 300 ms
Max Redirects = 1, signaling-type = cas,
VAD = disabled, Poor QOV Trap = disabled,
Source Interface = NONE
voice class sip url = system,
voice class sip rel1xx = system,
tvoice class sip outbound-proxy = system,
voice class sip asserted-id = system,
voice class sip privacy = system,
voice class sip e911 = system,
voice class sip history-info = system,
voice class sip anat = system,
voice class sip g729 annexb-all = system,
voice class sip early-offer forced = system,
voice class sip negotiate cisco = system,
voice class sip authenticate redirecting-number = system,
redirect ip2ip = disabled
local peer = false
probe disabled,
Secure RTP: system (use the global setting)
voice class perm tag = `'
Time elapsed since last clearing of voice call statistics never
Connect Time = 54813617, Charged Units = 0,
Successful Calls = 1, Failed Calls = 0, Incomplete Calls = 0
Accepted Calls = 3931, Refused Calls = 24,
Last Disconnect Cause is "10 ",
Last Disconnect Text is "normal call clearing (16)",
Last Setup Time = 2055027473.
Last Disconnect Time = 2055094638.
The dial Peer from VG to PSTN is:
1000 pots up up 0T 2 up 0/0/1:15
R3825_Pianciani#show dial-peer voice 1000
VoiceEncapPeer1000
peer type = voice, system default peer = FALSE, information type = voice,
description = `',
tag = 1000, destination-pattern = `0T',
voice reg type = 0, corresponding tag = 0,
allow watch = FALSE
answer-address = `', preference=2,
CLID Restriction = None
CLID Network Number = `'
CLID Second Number sent
CLID Override RDNIS = disabled,
rtp-ssrc mux = system
source carrier-id = `', target carrier-id = `',
source trunk-group-label = `', target trunk-group-label = `',
numbering Type = `unknown'
group = 1000, Admin state is up, Operation state is up,
Outbound state is up,
incoming called-number = `', connections/maximum = 0/unlimited,
DTMF Relay = disabled,
URI classes:
Destination =
huntstop = disabled,
in bound application associated: 'DEFAULT'
out bound application associated: ''
dnis-map =
permission :both
incoming COR list:maximum capability
outgoing COR list:minimum requirement
Translation profile (Incoming):
Translation profile (Outgoing):
incoming call blocking:
translation-profile = `'
disconnect-cause = `no-service'
advertise 0x40 capacity_update_timer 25 addrFamily 4 oldAddrFamily 4
mailbox selection policy: none
type = pots, prefix = `',
forward-digits default
session-target = `', voice-port = `0/0/1:15',
direct-inward-dial = enabled,
digit_strip = enabled,
register E.164 number with H323 GK and/or SIP Registrar = TRUE
fax rate = system, payload size = 20 bytes
supported-language = ''
preemption level = `routine'
bandwidth:
maximum = 64 KBits/sec, minimum = 64 KBits/sec
voice class called-number:
inbound = `', outbound = `'
dial tone generation after remote onhook = enabled
mobility=0, snr=, snr_noan=, snr_delay=0, snr_timeout=0
Time elapsed since last clearing of voice call statistics never
Connect Time = 1567239, Charged Units = 0,
Successful Calls = 202, Failed Calls = 846, Incomplete Calls = 49
Accepted Calls = 0, Refused Calls = 0,
Last Disconnect Cause is "13 ",
Last Disconnect Text is "no user answer (19)",
Last Setup Time = 2054153374.
Last Disconnect Time = 2054719776.
The call detail is:
GENERIC:
SetupTime=20550274730 ms
Index=1
PeerAddress=6580
PeerSubAddress=
PeerId=6500
PeerIfIndex=211
LogicalIfIndex=0
ConnectTime=20550281420 ms
CallDuration=00:02:49 sec
CallState=4
CallOrigin=2
ChargedUnits=0
InfoType=speech
TransmitPackets=8649
TransmitBytes=1383840
ReceivePackets=8646
ReceiveBytes=1383360
VOIP:
ConnectionId[0xE46BA8 0x66E5B11E 0x9E013301 0x7ED4009E]
IncomingConnectionId[0xE46BA8 0x66E5B11E 0x9E013301 0x7ED4009E]
CallID=394948
GlobalCallId=[0x0 0x0 0x0 0x0]
RemoteIPAddress=126.212.0.250
RemoteUDPPort=27904
RemoteSignallingIPAddress=126.212.0.250
RemoteSignallingPort=55778
RemoteMediaIPAddress=126.212.0.250
RemoteMediaPort=27904
RoundTripDelay=0 ms
SelectedQoS=best-effort
tx_DtmfRelay=h245-alphanumeric
FastConnect=FALSE
AnnexE=FALSE
Separate H245 Connection=TRUE
H245 Tunneling=FALSE
SessionProtocol=cisco
ProtocolCallId=
SessionTarget=
OnTimeRvPlayout=170240
GapFillWithSilence=0 ms
GapFillWithPrediction=50 ms
GapFillWithInterpolation=0 ms
GapFillWithRedundancy=0 ms
HiWaterPlayoutDelay=65 ms
LoWaterPlayoutDelay=55 ms
TxPakNumber=8517
TxSignalPak=0
TxComfortNoisePak=0
TxDuration=170350
TxVoiceDuration=170350
RxPakNumber=8514
RxSignalPak=0
RxComfortNoisePak=0
RxDuration=170330
RxVoiceDuration=170240
RxOutOfSeq=1
RxLatePak=0
RxEarlyPak=0
RxBadProtocol=0
PlayDelayCurrent=65
PlayDelayMin=55
PlayDelayMax=65
PlayDelayClockOffset=36320683
PlayDelayJitter=7
PlayErrPredictive=50
PlayErrInterpolative=0
PlayErrSilence=0
PlayErrBufferOverFlow=0
PlayErrRetroactive=2
PlayErrTalkspurt=0
ClockAdjustDuration=20
EarlyPacketDuration=0
LateDiscardDuration=0
SilenceDiscardDuration=10
JBuffDecreaseDuration=20
JBuffIncreaseDuration=20
OutSignalLevel=-79
InSignalLevel=-79
LevelTxPowerMean=0
LevelRxPowerMean=0
LevelBgNoise=-84
ERLLevel=6
ACOMLevel=6
ErrRxDrop=0
ErrTxDrop=0
ErrTxControl=0
ErrRxControl=0
ReceiveDelay=65 ms
LostPackets=1
EarlyPackets=0
LatePackets=0
SRTP = off
TextRelay = off
VAD = disabled
CoderTypeRate=g711ulaw
CodecBytes=160
Media Setting=flow-through
CallerName=Vassalli V.
CallerIDBlocked=False
OriginalCallingNumber=6580
OriginalCallingOctet=0x0
OriginalCalledNumber=03286214937
OriginalCalledOctet=0x80
OriginalRedirectCalledNumber=
OriginalRedirectCalledOctet=0xFF
TranslatedCallingNumber=6580
TranslatedCallingOctet=0x0
TranslatedCalledNumber=03286214937
TranslatedCalledOctet=0x80
TranslatedRedirectCalledNumber=
TranslatedRedirectCalledOctet=0xFF
GwReceivedCalledNumber=03286214937
GwReceivedCalledOctet3=0x80
GwReceivedCallingNumber=6580
GwReceivedCallingOctet3=0x0
GwReceivedCallingOctet3a=0x81
MediaInactiveDetected=no
MediaInactiveTimestamp=
MediaControlReceived=
LongDurationCallDetected=no
LongDurCallTimestamp=
LongDurcallDuration=
Username=
MlppServiceDomain=0 (NO_MLPP_DOMAIN)
PrecedenceLevel=0 (PRECEDENCE_LEVEL_NONE)
GENERIC:
SetupTime=20550274770 ms
Index=1
PeerAddress=03286214937
PeerSubAddress=
PeerId=1001
PeerIfIndex=214
LogicalIfIndex=127
ConnectTime=20550281420 ms
CallDuration=00:02:51 sec
CallState=4
CallOrigin=1
ChargedUnits=0
InfoType=speech
TransmitPackets=8718
TransmitBytes=1394880
ReceivePackets=8714
ReceiveBytes=1463952
TELE:
ConnectionId=[0xE46BA8 0x66E5B11E 0x9E013301 0x7ED4009E]
IncomingConnectionId=[0xE46BA8 0x66E5B11E 0x9E013301 0x7ED4009E]
CallID=394949
GlobalCallId=[0x0 0x0 0x0 0x0]
Port=0/0/1:15 (394949)
BearerChannel=0/0/1.30
TxDuration=174350 ms
VoiceTxDuration=174350 ms
FaxTxDuration=0 ms
CoderTypeRate=g711ulaw
NoiseLevel=-84
ACOMLevel=6
OutSignalLevel=-79
InSignalLevel=-79
InfoActivity=1
ERLLevel=6
EchoCancellerMaxReflector=4
SessionTarget=
ImgPages=0
CallerName=Vassalli V.
CallerIDBlocked=False
AlertTimepoint=-924558380 ms
LongDurationCallDetected=no
LongDurCallTimeStamp=
LongDurCallDuration=
OriginalCallingNumber=6580
OriginalCallingOctet=0x0
OriginalCalledNumber=03286214937
OriginalCalledOctet=0x80
OriginalRedirectCalledNumber=
OriginalRedirectCalledOctet=0xFF
TranslatedCallingNumber=6580
TranslatedCallingOctet=0x0
TranslatedCalledNumber=03286214937
TranslatedCalledOctet=0x80
TranslatedRedirectCalledNumber=
TranslatedRedirectCalledOctet=0xFF
GwReceivedCalledNumber=03286214937
GwReceivedCalledOctet3=0x80
GwOutpulsedCalledNumber=3286214937
GwOutpulsedCalledOctet3=0x80
GwReceivedCallingNumber=6580
GwReceivedCallingOctet3=0x0
GwReceivedCallingOctet3a=0x81
GwOutpulsedCallingNumber=6580
GwOutpulsedCallingOctet3=0x0
GwOutpulsedCallingOctet3a=0x81
DSPIdentifier=0/3:2
MlppServiceDomain=0 (NO_MLPP_DOMAIN)
PrecedenceLevel=-1 (PRECEDENCE_LEVEL_NONE)
I checked also the translation rules, but i didn't find nothing.
R3825_Pianciani#show voice translation-rule sort ascending
Translation-rule tag: 1
Rule 1:
Match pattern: 64446
Replace pattern: 64446
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 2
Rule 1:
Match pattern: 644466
Replace pattern: 6
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 2:
Match pattern: 611116
Replace pattern: 6
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 3:
Match pattern: 644463
Replace pattern: 3
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 4:
Match pattern: 611113
Replace pattern: 3
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 5:
Match pattern: 611115
Replace pattern: 5
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 6:
Match pattern: 644465
Replace pattern: 5
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 7:
Match pattern: 644468
Replace pattern: 8
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 8:
Match pattern: 611118
Replace pattern: 8
Match type: none Replace type: none
Match plan: none Replace plan: none
Translation-rule tag: 3
Rule 1:
Match pattern: 0611116888
Replace pattern: 6888
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Rule 2:
Match pattern: 0611116347
Replace pattern: 88806347
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Rule 3:
Match pattern: 0611116
Replace pattern: 611116
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Rule 4:
Match pattern: 0611113
Replace pattern: 611113
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Rule 5:
Match pattern: 886
Replace pattern: 611116
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Rule 6:
Match pattern: 883
Replace pattern: 611113
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Rule 7:
Match pattern: 061111
Replace pattern: 61111
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Rule 8:
Match pattern: 0611115
Replace pattern: 611115
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 4
Rule 1:
Match pattern: 644466860
Replace pattern: 6868
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 2:
Match pattern: 644466861
Replace pattern: 6867
Match type: none Replace type: none
Match plan: none Replace plan: none
Translation-rule tag: 10
Rule 1:
Match pattern: 644466347
Replace pattern: 88806347
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 2:
Match pattern: 645440201
Replace pattern: 00677456724
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 3:
Match pattern: 0611116347
Replace pattern: 88806347
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 4:
Match pattern: 644466879
Replace pattern: 88806879
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 5:
Match pattern: 0611116879
Replace pattern: 88806879
Match type: none Replace type: none
Match plan: none Replace plan: none
Translation-rule tag: 20
Rule 1:
Match pattern: ^64446601
Replace pattern: 8880601
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 2:
Match pattern: ^61111601
Replace pattern: 8880601
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 3:
Match pattern: ^64446603
Replace pattern: 8880603
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 4:
Match pattern: ^61111603
Replace pattern: 8880603
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 5:
Match pattern: ^64446604
Replace pattern: 8880604
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 6:
Match pattern: ^61111604
Replace pattern: 8880604
Match type: none Replace type: none
Match plan: none Replace plan: none
Translation-rule tag: 21
Rule 1:
Match pattern: ^0
Replace pattern: 00
Match type: any Replace type: unknown
Match plan: any Replace plan: unknown
Translation-rule tag: 30
Rule 1:
Match pattern: ^064446601
Replace pattern: 8880601
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 2:
Match pattern: ^061111601
Replace pattern: 8880601
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 3:
Match pattern: ^064446603
Replace pattern: 8880603
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 4:
Match pattern: ^061111603
Replace pattern: 8880603
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 5:
Match pattern: ^064446604
Replace pattern: 8880604
Match type: none Replace type: none
Match plan: none Replace plan: none
Rule 6:
Match pattern: ^061111604
Replace pattern: 8880604
Match type: none Replace type: none
Match plan: none Replace plan: none
Translation-rule tag: 1000
Rule 1:
Match pattern: 644461
Replace pattern: 6888
Match type: none Replace type: none
Match plan: any Replace plan: unknown
Translation-rule tag: 2000
Rule 1:
Match pattern: 644462
Replace pattern: 2
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 3000
Rule 1:
Match pattern: 644463
Replace pattern: 3
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 4000
Rule 1:
Match pattern: 644464
Replace pattern: 4
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 5000
Rule 1:
Match pattern: 644465
Replace pattern: 5
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 6000
Rule 1:
Match pattern: 644466
Replace pattern: 6
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 7000
Rule 1:
Match pattern: 644467
Replace pattern: 7
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 8000
Rule 1:
Match pattern: 644468
Replace pattern: 8
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 9000
Rule 1:
Match pattern: 644469
Replace pattern: 9
Match type: any Replace type: national
Match plan: any Replace plan: isdn
Translation-rule tag: 9995
Rule 1:
Match pattern: 3575
Replace pattern: 644463575
Match type: any Replace type: unknown
Match plan: any Replace plan: unknown
Rule 2:
Match pattern: 3576
Replace pattern: 644463575
Match type: any Replace type: unknown
Match plan: any Replace plan: unknown
Rule 3:
Match pattern: 3577
Replace pattern: 644463575
Match type: any Replace type: unknown
Match plan: any Replace plan: unknown
Rule 4:
Match pattern: 3583
Replace pattern: 644463575
Match type: any Replace type: unknown
Match plan: any Replace plan: unknown
Rule 5:
Match pattern: 3448
Replace pattern: 644463575
Match type: any Replace type: unknown
Match plan: any Replace plan: unknown
Rule 6:
Match pattern: 3447
Replace pattern: 644463575
Match type: any Replace type: unknown
Match plan: any Replace plan: unknown
Translation-rule tag: 10000
Rule 1:
Match pattern: 644460
Replace pattern: 0
Match type: any Replace type: national
Match plan: any Replace plan: isdn
R3825_Pianciani#
Can someone suggest me how to resolve it?
Thanks
