Hi, I have a Unity Connection Server connecting to O365 for voicemail creation. Currently we are having issues with Unity not getting updates from office 365 when a voicemail message is read or deleted, this is also affecting MWI.
I have been talking to MS Premier Support and they have asked me to confirm the EWS streaming subscriptions. How can I confirm this. Although the logs show that Unity can connect to EWS and creat mailbox items. I don't see any logs for it pulling updates from Office 365.
Has anybody experienced this issue and now how to fix it?
IntroductionThe IssueServices Shown their status as UnknownWhat actions require to be taken?Logs required for troubleshootingWhat to expect in the logs:
The purpose of this document is to provide troubleshooting insight into a well-known iss...
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