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SIP Normalization Script Error vcs-interop

gariusmar
Level 1
Level 1

Hi,

We have a  " SIP Normalization Script Error " that appears everytime when a videocall is set up from the internet to an internally Telepresence system.

Cummunication path : Videoendpoint (at the internet) > VCS-E > VCS-C > CUCM > MX300 or CTS500

Software Versions: VCS-E/C 7.2, CUCM 8.6.2SU2, MX300 TC 6, CTS 500 1.9.2

The failure appears with the vcs-interop script that comes native with CUCM 8.6.

RTMT Alarm:

Error.jpg

SDI Trace:

SDI.jpg

How could i fix that ?

Thanks

Martin

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