SNR - doesn't connects the remote destination number
We are using CM 11.5
Issue : I have a user in Tokyo having issues with SNR, it wont hit the destination number when someone calls his desk it goes to his desk's VM if not answered.
To dial the local cell number the pattern is 00 followed by the 10 digit cell number. I dial 00 XXX XXX XXXX from a tokyo desk phone it rings the cell phone but when i put the same 00 XXX XXX XXXX as the destination number for SNR it wont go to the cell.
I put my cell phone 0010 XXX XXX XXXX ( Intl pattern ) instead and it rings fine.
Configuring Cloud Connected PSTN (CCP) – Easy as 1-2-3!
STEP 1: PREPARE
Before you can configure your CCP in Control Hub, you must procure PSTN services from an authorized Webex Calling CCP Partn...
To participate in this event, please use the button to ask your questions
This topic is a chance to discuss more about how to read Cisco Unified Communications trace files. In this session, Cisco D...