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Highlighted
Beginner

The most weird issue CUCM 11.5

Hello,

 

Expert, I have a big problem with my Lab,
I try to install a VM CUCM 11.5 on ESXi vmware with HP Z820 Workstation
and I have always an error message that you can find in attachmed
before I poste my question, I try several thing
1. upgrad bios
2. install server update of CUCM 11.5
3. copie an installed CUCM VM from other server to my Lab HP Z820, when I do this I have error message when I try to log on administrator page "database communication error"

for information :
HP Z820 Workstation :
12 CPU x 2,494 GHz
Intel(R) Xeon(R) CPU E5-2640
VMware vSphere 6
32 Go RAM

thank you for your help

6 REPLIES 6
Highlighted
VIP Collaborator

Hi there

 

Seems to be the installation process is corrupted.You should try rebooting the server and start the installation process again.

 

Also check the dbms-install can fail - CSCus81593

 

 

Hope this helps!

Cheers
Rath!


***Please rate helpful posts***

Highlighted
Beginner

are you using the right OVA for the VM??

 

https://software.cisco.com/download/home/286306100/type/283088407/release/11.5

 

 

Highlighted
VIP Collaborator

I addition to the OVA/resource-allocation being a problem and/or a corrupt installation media, two other things come to mind:

Do you have forward and reverse DNS entries for the system you are trying to install?

And is NTP synched between the host platform and whatever NTP source you are configuring during the installation?

 

Maren

Highlighted
Cisco Employee

If you are still facing issue with installation , you may want to collect Install logs for one failed attempt.

Install logs should contain the reason for failure. 

 

 

Highlighted

Hello Thank you for your all response,

I Think found the main cause of my problem, in fact HP Z820 Workstation is only RAM DDR3 and CUCM 11.5 request RAM DDR4.


I am Blocked I must to sell my HP Z820 Workstation :)

 

Thank you expert

Highlighted

Hello, 

 

Enfin, je trouve la cause du problème, c’était un disque dur, très ancien et très lent. after the change of disque tout va bien.

even in begin i thought that was a RAM issue

 

Thank you for your support :) 

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