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Time of Day Routing

abhishekbanik
Level 1
Level 1

Hello ,

Is it possible that we can create two extension in different location both forwarded to different cell numbers. So for example there is one extension 12345 which is in US and it is forwarded to a cell number , during day time user can call on this and during nite time when they call at 12345 it should be forwarded to another extension 67890 (in another location) which in turn gets forwarded to cell number.

Thanks

3 Replies 3

clileikis
Level 7
Level 7

Hi there,

What software/versions are you running to complete this task?  Ex. CUCM, CME, Connection, UCCX, etc.

HTH,

Chris

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phamvinhdat
Level 3
Level 3

You can try to use Time Period, and Time Schedule (Class of Control) with a certain partition for call routing.