I've some troubles to configure a translation pattern as requested by the customer. In fact, we are migrating a customer to the Cisco IPT infrastructure. For the moment, they use a Nortel CS PBX - great
Well in the Nortel world, they have a feature called SYSPEED... You push on a button, you enter a code and a number will be called.
This is easy to configure by using for instance translation patterns. Now the complicated part, sometimes they have codes which refers to a root number. The user has to complete the code with the right extension of the person who he has to call.
Well to be more technical:
User A wants to call user B (who is on another site - so external call) - the code is *0001437 so it will call 0254825 (root) prepend with 437, so finally 0254825437. This is not so complicated to put in place!
Translation Pattern: *0001.XXX Discard digits: PreDot Called Party Transform Mask: XXX Prefix: 0254825
My question to you! How can I prepend n digits without knowing the length... Like *0001.! (for the translation) and something like ! in the called party transform mask.
[ The link to the discussion will be published on October 22nd ]
This topic is a chance to clarify your questions about the implementation, best practices and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) deploymen...
I have questions from the above guides:
A company currently has two different UC environments. One in the US and one in the UK. The US UC environment has (3) CUCM servers (Publisher and 2 subscribers), (2) IMP servers (P...
IP telephony (Internet Protocol telephony) is a term used to describe technologies that use a variety of protocols to exchange voice, fax, and other forms of information, traditionally carried over the Public Switched Telephone Netwo...
SymptomsCUCM Cluster with either:Dedicated TFTP nodes (TFTP1 & TFTP2, Primary & Secondary)Only certain nodes within cluster running TFTP services.Requirements to upgrade specific device phone models with new firmware load version.DiagnosisLimit lo...