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gfolens
Participant

trouble with Play/Record on UC 8.6.2 and Win7

                   I'm having problems to start Play/record utility (Java) on my PC with Win 7. I've tried with IE, Firefox & Chrome but all have the same problem.

I first get a few pop-ups 'The Publisher cannot be verified by a trusted source . Code will be treated as unsigned.".

After acking these pop-ups I see the player but nothing can be one on it - sometimes I get trianlge pop-up with excalamation.

On the Java console I see the following error:

12-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] ERROR com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.isSpeedControlEnabled - Exception while checking speed control support: java.lang.NullPointerException

java.lang.NullPointerException

at com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.isSpeedControlEnabled(RecorderUIController.java:2040)

at com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.updateUINeutralStatus(RecorderUIController.java:1686)

at com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.setMPController(RecorderUIController.java:147)

at com.cisco.unity.mediamaster.MMApplet.start(MMApplet.java:650)

at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.start(Unknown Source)

at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - Focus Owner: none

2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - Focus Release - Focus on first form field.

2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV Logging level parameter: WARN

2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - Focus Owner: none

2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - out

2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] WARN 

Could not execute mmaLoaded: No such method "mmaLoaded" on JavaScript object

2012-12-05 11:36:34:026 [AWT-EventQueue-2] WARN  com.cisco.unity.mediamaster.localization.MediaMasterResourceBundle::getString() - out - Exception while querying the localization bundle: Can't find resource for bundle java.util.PropertyResourceBundle, key gui.dialog.about.size.rows

Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException 12-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] ERROR com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.isSpeedControlEnabled - Exception while checking speed control support: java.lang.NullPointerException
java.lang.NullPointerException
at com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.isSpeedControlEnabled(RecorderUIController.java:2040)
at com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.updateUINeutralStatus(RecorderUIController.java:1686)
at com.cisco.unity.mediamaster.ui.controllers.RecorderUIController.setMPController(RecorderUIController.java:147)
at com.cisco.unity.mediamaster.MMApplet.start(MMApplet.java:650)
at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.start(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - Focus Owner: none
2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - Focus Release - Focus on first form field.
2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV Logging level parameter: WARN
2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - Focus Owner: none
2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] NOLEV com.cisco.unity.mediamaster.MMApplet.start() - out
2012-12-05 11:36:30:266 [thread applet-com.cisco.unity.mediamaster.MMApplet.class-1] WARN 
Could not execute mmaLoaded: No such method "mmaLoaded" on JavaScript object
2012-12-05 11:36:34:026 [AWT-EventQueue-2] WARN  com.cisco.unity.mediamaster.localization.MediaMasterResourceBundle::getString() - out - Exception while querying the localization bundle: Can't find resource for bundle java.util.PropertyResourceBundle, key gui.dialog.about.size.rows
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException

Something to be changed on the browser or Jave configuration?

1 ACCEPTED SOLUTION
3 REPLIES 3
Chris Deren
Hall of Fame Master

This has been asked here before, you need to downgrade your Java version.

HTH,

Chris

Hi Chris, sorry for that but I could not find it. Can you paste the link to this discussion? Thanks.

Geert.

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