1. Customer purchased UC 9.X CUWL Licenses one year before, but not installed anywhere. It's still as a PAK Code. They did not purchase any Hardware or Software till last month. That means these PAK code has never been Utilized for generating any license file and is available.
CUWL-PRO (100 QTY)
CUWL-STD (800 QTY)
LIC-CUCM-9X-ESS-A (20 QTY)
LIC-CUCM-9X-USR-A (10 QTY)
2. Last Month Customer Purchased New UCS Hardware (BE7K). Now they are going to install CUCM 10.5 and other 10.5 Applications. They do not have any UCL License Purchased as they were planning to use the UC 9.X PAK which they already have.
QUESTION : Can we use that UC 9.X PAK that was never used or generated for license , to generate a License for UC 10.5 ? Is there any way that we can convert the UC 9.X PAK to UC 10.X PAK ?
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Published by Tyler Wilkin (twilkin) and Jerson Enrique Gamboa Gamboa (jgamboag)
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