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UCCX Accessing ECC Vars through custom Java

UCCX_Lauren
Level 1
Level 1

In a UCCX script, how can I access the ECC Vars within custom Java?

I know how to pull them in the UCCX script using the "Get Enterprise Call Info" step.  I want to grab all of the ECC key value pairs without knowing how many there are or their names.

I'm new at this so any help would be wonderful thank you.

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Lauren,

You are probably better off posting this over in Contact Centre section of the boards

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center?view=discussions

Cheers!

Rob

"And if I should fall behind
Wait for me" - Springsteen

View solution in original post

3 Replies 3

UCCX_Lauren
Level 1
Level 1

Do people use this community for UCCX?

Thank you Rob.

I will try that

-Lauren

Rob Huffman
Hall of Fame
Hall of Fame

Hi Lauren,

You are probably better off posting this over in Contact Centre section of the boards

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center?view=discussions

Cheers!

Rob

"And if I should fall behind
Wait for me" - Springsteen

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