UCCX Scripting - we already have an existing script but we need to route the calls to voice mail aftre 3 minuites if nobody is answer the call or morethan 3 mins in a Queue.
Make your queue loop 1 minute long using delay steps. Use an if/then to see if you've been through the queue 3 times (i.e. 3 minutes). If so, branch to a Call Redirect step which goes to a voicemail box.
Yep - as stated look into putting it in the if/then statement in the queue loop.
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