UCCX Scripting - we already have an existing script but we need to route the calls to voice mail aftre 3 minuites if nobody is answer the call or morethan 3 mins in a Queue.
Make your queue loop 1 minute long using delay steps. Use an if/then to see if you've been through the queue 3 times (i.e. 3 minutes). If so, branch to a Call Redirect step which goes to a voicemail box.
