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Beginner

UCM MS Active Directory 2012 support

Hi All,


We have a customer with UCM 9.1, and CUPS 9.1 with Jabber.

After the customer upgraded the MS AD form 2003 to 2012, we have several problems.

The CTImanager service is using high CPU, and the Desk Phone control is not working in Jabber.

We found out, the Microsoft Active Directory is not officially supported with UCM 9.1.

Does anyone know, when will MS AD 2012 is supported with UCM?

Thank you,

Zsolt Gonczol

Everyone's tags (3)
9 REPLIES 9
Cisco Employee

Re: UCM MS Active Directory 2012 support

Cisco will officially support MS AD 2012 in CUCM 10.0.  And the feedback I have from the PM for the LDAP component is that although  we will not officially test support for CUCM 9.x with AD 2012, it will not be listed on the officially supported LDAP list, but it should work fine with older versions.

Thanks,

Dan Keller

Technical Marketing Engineer

Advocate

Re: UCM MS Active Directory 2012 support

Dan, is AD 2012 officially supported now in 10.0 release?  I was going through the SRND guide and couldnt not find specifics around this.

Thanks!

Cisco Employee

Re: UCM MS Active Directory 2012 support

Yes, MS AD 2012 has been tested and is supported with CUCM 10.0(1).  The SRND may not reflect this because SRND is not meant to be a product version document, but a best practice/recommendation document.

Thanks,

Dan Keller

Technical Marketing Engineer

Beginner

Re: UCM MS Active Directory 2012 support

Hi Dan,

is the MS AD support officially documented somewhere? I need to provide my customer with official documentation.

Thanks,

Luc Simard

CSE, TELUS

Beginner

Re: UCM MS Active Directory 2012 support

Dan,

And my customer is specifically asking about MS AD 2012 R2.

Thanks in advance,

Luc

Cisco Employee

Re: UCM MS Active Directory 2012 support

UCM 10.0 adds support for AD 2012 R1, LDS 2012 R1

UCM 10.5 adds support for AD 2012 R2, LDS 2012 R2

Cisco Employee

Re: UCM MS Active Directory 2012 support

Wade Hamblin's response is the official response to support for newer AD/LDS support for UCM.  Cisco's online documentation should match this information. 

Thanks,

Dan Keller

Technical Marketing Engineer

Beginner

Re: UCM MS Active Directory 2012 support

Hello,

I know this is an old thread but checking the CUCM 10.0 system guide I don't see any reference to MS AD 2012 support, so I wonder if TAC will support the integration:

Cisco Unified Communications Manager System Guide, Release 10.0(1) - Directory Overview [Cisco Unified Communications Ma…

I haven't found the CUCM 10.5 system guide yet.

Can anybody clarify this, please?

Thanks in advance

Daniel

VIP Advisor

Re: UCM MS Active Directory 2012 support

I too was having a hard time finding this on an official Cisco link since the system guide doesn't exist for 10.5. For 11.0 I realize this issue is moot since we have "generic directory" support but in case you want an official Cisco link here it is

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_01.html#CUCM_RF_C64CE8F0_00

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