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Cisco Community Designated VIP Class of 2020

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Beginner

UCXN Standard VS Basic Messaging

I am in the process of upgrading my UCXN server from 8.6 to 10.0.  I have the licenses converted and loaded on Prime Licensing Manager (PLM).  The upgrade is done and my UCXN server is connected to PLM.  When the licenses sync, my user mailboxes come in as Basic mailboxes and not CUWL Standard messgaing.  I am borrowing over 200 mailboxes from the CUWL Standard license section.

I know in CallManager, you need to add the Owner User ID to each phone and that is what moves the license up the tier to the next level.  What needs to be filled in on UCXN to move the mailboxes from Basic to CUWL Standard?

Thanks.

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Advisor

Hi, with CUWL Standard

Hi,

 

with CUWL Standard license, messaging comes as default while with Basic License, it is ADD-ON.

 

If it is borrowing from CUWL Standard, this means there is a possibility that you do not have messaging license with Basic.

regds,

aman

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